heilei opened this issue on Jan 25, 2020 ยท 3 posts
heilei posted Sat, 25 January 2020 at 2:44 AM
If I remember correctly, there used to be a menu item "Deauthorize License" in the Help menu. It's still documented and referred to in the latest version of Poser Reference Manual, but the command is not there anymore (see the attached image)! Is this something that has changed in v11.2, now that Bondware/Renderosity owns the product?
So what's the correct procedure to deauthorize a Poser computer now? I've used all three activations, and one them is on a computer that will be sold in the near future, so I need to deauthorize it before selling.
ThunderStone posted Sat, 25 January 2020 at 11:15 AM
You might want to open a support ticket with this issue over at Poser Software support portal.
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OS: Windows 11 64-bit
Poser: Poser 11.3 ...... Units: inches or meters depends on mood
Bryce: Bryce Pro 7.1.074
Image Editing: Corel Paintshop Pro
Renderer: Superfly, Firefly
9/11/2001: Never forget...
Smiles are contagious... Pass it on!
Today is the tomorrow you worried about yesterday
jennblake posted Sat, 25 January 2020 at 1:29 PM
You no longer have to de-authorize or deactivate. 
Just reinstall. If you are having trouble with your serial number...please see this notice.
We launched a required update to Poser 11.2 for all Poser 11 and Poser 2014 GameDev users.
Below you will find a link to download as well as a link to the article with more details:
Please be sure to download Poser 11.2 from the download link supplied above and install directly from that file. The old Smith Micro download manager will not be able to update your product.
Regards,
JennBlake