Richard60 opened this issue on Feb 15, 2020 ยท 4 posts
Richard60 posted Sat, 15 February 2020 at 9:51 PM
Since Bondware purchased Poser I have submitted 5 issues on the support portal web site. The first 3 After I have clicked submit I received a message with a number (which I believe is the Ticket Number). However yesterday and today after clicking submit it just takes me to Poser Knowledge base articles. Since I have never received an e-mail acknowledging the tickets I have posted I just wonder if it works and if it is worth my time to keep submitting bugs reports?
Poser 5, 6, 7, 8, Poser Pro 9 (2012), 10 (2014), 11, 12, 13
jennblake posted Sun, 16 February 2020 at 10:38 AM
Are you having issues using the software or need assistance with something? If you are submitting what you believe to be general bug reports and not a request for help please let me know. I will look for your name in the support system. 
Richard60 posted Sun, 16 February 2020 at 11:25 AM
It is a general bug report about Layers and Animation. On Friday I submitted the Bug report and yesterday it was a feature improvement request. In the past when I clicked the submit button the page would return a number which are 604, 2044 and 2473. The last two just took me to the general issues page so I have no idea if they actually were submitted or not.
Poser 5, 6, 7, 8, Poser Pro 9 (2012), 10 (2014), 11, 12, 13
jennblake posted Sun, 16 February 2020 at 11:47 AM
ok. I will check.