Forum: MarketPlace Customers


Subject: Paypal - Order Paid but still shows as unpaid

Scoopey opened this issue on May 10, 2020 ยท 4 posts


Scoopey posted Sun, 10 May 2020 at 10:40 AM

Really guys, When is this issue going to be nailed permanently. I got for months without this issue and then it rears its ugly head Order #113498893 is paid according to my paypal account. Got the receipt and everything but no download. Irritated as I can't continue with my work - shoud've gone to Daz!


jennblake posted Sun, 10 May 2020 at 12:15 PM

This is not a "Renderosity" issue. It is a paypal issue. It has been happening lately with their API being worked on. I will go check your order and get it marked as paid for you. 😄


jennblake posted Sun, 10 May 2020 at 12:16 PM

I have just looked..the order was already marked paid. Must have just been a slight delay on their end. 😄


Scoopey posted Sun, 10 May 2020 at 12:39 PM

OK thanks, Its a weird one as it does not seem to happen on other websites