Richardphotos opened this issue on May 14, 2020 ยท 6 posts
Richardphotos posted Thu, 14 May 2020 at 2:22 PM
my hard drive "C drive" had to be formatted to be rid of corrupted files. I went to install Poser today and it says that my serial # does not match my previous.. what version of Poser would be "previous"?
Richardphotos posted Thu, 14 May 2020 at 2:23 PM
it worked the other day when I installed Poser 11.3 on my old desktop. it did not need the old serial number
structure posted Thu, 14 May 2020 at 2:29 PM Forum Coordinator
is your serial number for an upgrade?
Locked Out
jennblake posted Thu, 14 May 2020 at 2:38 PM
Send me an email with your previous serial number, OR the email and name you would have used when installing the previous version. I can find that for you. Send any info you can to jennblake@renderosity.com and I will help you. Be sure to include version of Poser, email used to register and or purchase. Where you purchased the upgrade and what email you used on that purchase as well please? 
Richardphotos posted Thu, 14 May 2020 at 2:45 PM
yes the serial that I am using was for the original Poser 11 which I think has not changed I think. with my hard drive crash I have been more off the deep end not to mention the corona problems
Richardphotos posted Thu, 14 May 2020 at 7:47 PM
it installed fine and did not need an old licence . thanks again