Forum: MarketPlace Customers


Subject: An unexpected error has occured (Error code R-8)

Balder opened this issue on Aug 17, 2020 ยท 5 posts


Balder posted Mon, 17 August 2020 at 12:51 PM

What went wrong here? My bank stats shows two pending payments of the same amount. And no downloads avaliable.Billing info.jpg


Brittany posted Mon, 17 August 2020 at 1:11 PM

Hi,

If you push enter more than once, that can happened. I issued you a refund for $23.90 for order #113539645. Your PayPal Transaction ID: 1E936076JJ823794M. Have a great day. :)


Balder posted Mon, 17 August 2020 at 1:25 PM

I don't have pay pal.


jennblake posted Mon, 17 August 2020 at 1:28 PM

Paypal is the service we use for all payment processing. Even CC payments. You don't need an account. You will get the refund on your card. 😄


Balder posted Mon, 17 August 2020 at 1:31 PM

Okay got it.