Forum: MarketPlace Customers


Subject: Access Denied on downloads

ghosty12 opened this issue on Oct 29, 2020 ยท 4 posts


ghosty12 posted Thu, 29 October 2020 at 11:05 PM

Heya, I am trying to download some older Victoria 3 content from my account page, but I am getting a access denied to them.. I am wondering what is going on and why, one thought was that it must be the age of the purchases as these are back in 2006/2005.. But some of the items from back then do download it is just these few items.. Any help would be greatly appreciated thank you.. :)

The products not downloading for me are..

https://www.renderosity.com/mod/bcs/?ViewProduct=26683 https://www.renderosity.com/mod/bcs/?ViewProduct=29102 https://www.renderosity.com/mod/bcs/?ViewProduct=32329 https://www.renderosity.com/mod/bcs/?ViewProduct=34057 https://www.renderosity.com/mod/bcs/?ViewProduct=36719

You know you enjoy 3D Art when you realize that your life is a piece of 3D Art. :)

AMD 7900X3D, 64 GB Corsair Vengeance DDR5 Ram, Asus Prime X670-P Wifi MB, PNY RTX 4070Ti Super 16GB, 14TB SSD's & HDD, Windows 11, Poser 9 / Pro 2012 / Pro 2014, Daz Studio 4.22.


jennblake posted Fri, 30 October 2020 at 4:05 PM

Hello.

I believe I have this issue corrected for you. Please try downloading those items now. Let me know if you have any issues.

sorry for the issue.

Jenn


ghosty12 posted Fri, 30 October 2020 at 11:09 PM

jennblake posted at 2:37PM Sat, 31 October 2020 - #4402531

Hello.

I believe I have this issue corrected for you. Please try downloading those items now. Let me know if you have any issues.

sorry for the issue.

Jenn

No worries, thank you for the help on this issue, everything is working fantastically.. :)

You know you enjoy 3D Art when you realize that your life is a piece of 3D Art. :)

AMD 7900X3D, 64 GB Corsair Vengeance DDR5 Ram, Asus Prime X670-P Wifi MB, PNY RTX 4070Ti Super 16GB, 14TB SSD's & HDD, Windows 11, Poser 9 / Pro 2012 / Pro 2014, Daz Studio 4.22.


jennblake posted Sat, 31 October 2020 at 8:42 AM

Wonderful. 😄 Have a good weekend!