Klutz opened this issue on Dec 28, 2020 ยท 8 posts
Klutz posted Mon, 28 December 2020 at 12:22 PM
There may actually be multiple payments on this order, as I have been through Paypal with it twice. It is still showing as unpaid here. Would you please investigate?
Thanks.
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Life is a beta.
In faecorum semper, solum profundum variat.
Klutz posted Mon, 28 December 2020 at 5:20 PM
Yep. sure enough. Finally went through & double billed. :(
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Life is a beta.
In faecorum semper, solum profundum variat.
Klutz posted Wed, 30 December 2020 at 3:23 AM
Can I have some response on this, please?
********************************************************************************************************************
Life is a beta.
In faecorum semper, solum profundum variat.
jennblake posted Wed, 30 December 2020 at 6:50 AM
I have issued a refund for your second payment on that order. Sorry for the trouble. 
Klutz posted Wed, 30 December 2020 at 7:47 AM
OK. Thanks, Jenn. :)
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Life is a beta.
In faecorum semper, solum profundum variat.
Datatraveler posted Thu, 14 January 2021 at 7:39 PM
I placed an order #113597511, when I went to download it, it wouldn't open, (error message) I refreshed everything and tried to download a few more times, same error message now it saying I've reached my download limit, still no file to open. Thanks Frank
jennblake posted Fri, 15 January 2021 at 11:49 AM
@Datatraveler you downloads have been reset.
Datatraveler posted Fri, 15 January 2021 at 11:55 AM
Thank you