ObscuroArcanum opened this issue on Dec 29, 2020 ยท 6 posts
ObscuroArcanum posted Tue, 29 December 2020 at 2:00 AM
I'm trying to add the "RT-V4 Native American" to my cart, but I'm receiving an "undefined" error message. I have been trying to add this to my cart for a few days and I've emptied my Firefox cache, refreshed the page and tried with Microsoft Edge to no avail.
I contacted the vendor, but Rena kindly directed me to post a message here.
Hoping for a speedy resolution while this product is on sale. :)
jennblake posted Tue, 29 December 2020 at 10:07 AM
Hi.
I was able to add that item to my cart in both chrome and firefox...can you please try restarting your browser. I also added that to your cart for you while there. 
ObscuroArcanum posted Wed, 30 December 2020 at 3:44 AM
I have restarted my browser and cleared my cache multiple times before I posted this thread, I was always getting the same error message. Since you added it to my cart, I can't try again without removing it from my cart. So I clicked on "Remove from Cart" and it gave me the same "undefined" error.
I'll try checking out. If I can checkout and the product shows up in my item history, then the error becomes irrelevant :)
I'll let you know how I get on.
ObscuroArcanum posted Wed, 30 December 2020 at 5:17 AM
I was able to complete the checkout with you adding the product to my cart for me. Thanks very much for the help! :)
jennblake posted Wed, 30 December 2020 at 6:52 AM
I am glad you were able to purchase the item. I'm sorry for the trouble.
ObscuroArcanum posted Fri, 01 January 2021 at 2:00 AM
These things happen! I'm just glad you were able to kick the site up the butt on your end and I was able to get it. :D