serenenight opened this issue on Jan 23, 2021 ยท 4 posts
serenenight posted Sat, 23 January 2021 at 4:35 PM
Hi: I have paid with paypal for this order, however it states the payment has not been received, can you investigate?
jennblake posted Sun, 24 January 2021 at 11:53 AM
Hi.
I am unable to find a payment for that order. Did you get a transaction ID for your payment? If so, please send that to me to the store@renderosity.com address please so we don't post any confidential information here in the forum. 
serenenight posted Sun, 24 January 2021 at 12:11 PM
okay, I have sent the info as requested. Thanks.
jennblake posted Sun, 24 January 2021 at 12:24 PM
responded.