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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 24 11:50 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Purchased item download limit exceeded


Cabaret3D ( ) posted Sat, 06 February 2021 at 12:33 AM ยท edited Thu, 27 February 2025 at 1:44 AM

Hi,

I'm trying to redownload some purchases after harddrive issues - but am being met with a download limit message for several items.

Is there some way to correct this?

Thanks.


jennblake ( ) posted Sat, 06 February 2021 at 9:44 AM

Hello. I have reset your downloads for you. ๐Ÿ˜„


Nod ( ) posted Thu, 11 February 2021 at 8:35 PM

jennblake posted at 8:34PM Thu, 11 February 2021 - #4412085

Hello. I have reset your downloads for you. ๐Ÿ˜„ Hi Jen I'm having the exact same problem. I'm also getting the following error when trying to download newer items. "Error getting manifest from server"


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