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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 24 11:50 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Purchased item download limit exceeded, and other messages.

Nod opened this issue on Feb 12, 2021 · 2 posts
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Nod ( ) posted Fri, 12 February 2021 at 6:05 PM · edited Thu, 02 January 2025 at 10:28 PM

Hi there, I reformatted my drive, but some of my many files were missed in the backup. When trying to download the missing ones, I get "Purchased item download limit exceeded".

I'm also getting "Error getting manifest from server" It takes half a dozen tries before the files will download.

jennblake ( ) posted Tue, 16 February 2021 at 3:34 PM

We took care of this via sitemail. 😄

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