ItWasNotAvailable opened this issue on Apr 16, 2021 ยท 12 posts
ItWasNotAvailable posted Fri, 16 April 2021 at 8:40 AM
I tried to delete the zip with my latest freebie to replace it with an updated version in which I changed the folder structure, but the site won't let me either remove or edit the original. It says I don't have the permission to do so. Also all my Poser freebies don't show in my account when I look them up although they are available for download. Consequently I get an error message when I click on a link when somebody comments. :-(
Maybe you are updating the section?
So, basically, the first one I uploaded needs to go due to wrong folder structure please. The second one (materials) is fine. Thanks...
Lev
Miss B posted Fri, 16 April 2021 at 2:09 PM
Ohhh, I was wondering why I only saw one Poser version of your freebies. I'm really interested in the Lantern Stand and Lantern set.
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OK . . . Where's my chocolate?
ItWasNotAvailable posted Fri, 16 April 2021 at 2:37 PM
Hi Miss B :-) I have not yet released a Poser version of the stand but the lantern from the set is in the 2 lantern one already. I will look into the Poser version of the stand ASAP.
3Dpixi posted Fri, 16 April 2021 at 4:06 PM
Thank you for reporting this LevKornowska .. much appreciated
I will forward it to the team to see where the fix is needed to get it solved
Miss B posted Fri, 16 April 2021 at 6:39 PM
LevKornowska posted at 6:38PM Fri, 16 April 2021 - #4417069
Hi Miss B :-) I have not yet released a Poser version of the stand but the lantern from the set is in the 2 lantern one already. I will look into the Poser version of the stand ASAP.
Oh no rush, take your time. I just wasn't sure if the Poser version was one of the ones you said weren't already released.
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OK . . . Where's my chocolate?
ItWasNotAvailable posted Sat, 17 April 2021 at 7:57 AM
3Dpixi posted at 7:55AM Sat, 17 April 2021 - #4417082
Thank you for reporting this LevKornowska .. much appreciated
I will forward it to the team to see where the fix is needed to get it solved
Thanks. I can see the Poser stuff now but still cannot edit or remove anything. I am also wondering whether you guys can actually see the freebies in your queue somehow?? Fingers crossed.
3Dpixi posted Sat, 17 April 2021 at 9:33 AM
Checked for you and I see 2 DS & 2 Poser products by you in pending
If you can send me a screenshot of a product page by you I am able to check the edit and remove button for you as well :)
ItWasNotAvailable posted Sat, 17 April 2021 at 12:28 PM
3Dpixi posted at 12:23PM Sat, 17 April 2021 - #4417127
Checked for you and I see 2 DS & 2 Poser products by you in pending
If you can send me a screenshot of a product page by you I am able to check the edit and remove button for you as well :)
The one on the right is the one I am desperately trying to delete and get the message above. This sadly means that I cannot edit anything at the moment. :-( Thanks for looking into it.
3Dpixi posted Sat, 17 April 2021 at 2:44 PM
As requested the shader product is removed for you and I will report the edit and delete button issue
Thank you for your patience .. it is much appreciated ?
ItWasNotAvailable posted Sat, 17 April 2021 at 2:51 PM
Thank you. Much appreciated!
3Dpixi posted Sat, 17 April 2021 at 4:06 PM
you're welcome ? happy to help where I can
3Dpixi posted Sat, 17 April 2021 at 5:43 PM
Product view is solved and works fine again ?
Your patience is appreciated ?