marble opened this issue on Jul 21, 2021 ยท 13 posts
marble posted Wed, 21 July 2021 at 3:32 PM
I keep getting emails with the Heading "Poser Pulse" and I can't seem to be able to opt-out of them. If I click on the Opt-Out link at the bottom of the email it takes me to the Subscriptions page but there is no option for Poser Pulse emails. I am already unsubscribed from the main Poser Newsletter but that does not include these Poser Pulse promotions which are of no interest to me nor will they ever be.
I buy regularly from Renderosity to add to my collection of DAZ Studio content but, having bought and tried Poser in the past, I am highly unlikely to go that way again. If Renderosity insist on pushing their unwanted product at me, I will cancel any other information emails from them and boycott the store.
CHMedia posted Fri, 23 July 2021 at 1:36 PM
I forwarded this to Marketing.
CHMedia posted Fri, 23 July 2021 at 1:41 PM
Have you tried the unsubscribe link at the bottom of the email?
marble posted Fri, 23 July 2021 at 3:42 PM
CHMedia posted at 3:41PM Fri, 23 July 2021 - #4423833
Have you tried the unsubscribe link at the bottom of the email?
I think that if you read my post above you will see that I explain that.
CHMedia posted Fri, 23 July 2021 at 4:11 PM
I will let Marketing know again.
marble posted at 4:10PM Fri, 23 July 2021 - #4423836
CHMedia posted at 3:41PM Fri, 23 July 2021 - #4423833
Have you tried the unsubscribe link at the bottom of the email?
I think that if you read my post above you will see that I explain that.
marble posted Fri, 23 July 2021 at 4:18 PM
Thanks. Hard to believe that they are not aware of their own promotion options but a reminder can't hurt.
CHMedia posted Fri, 23 July 2021 at 4:29 PM
We made a change. Let me know if you still get unwanted Poser emails.
marble posted Fri, 23 July 2021 at 4:42 PM
CHMedia posted at 4:42PM Fri, 23 July 2021 - #4423841
We made a change. Let me know if you still get unwanted Poser emails.
When you say you made a change - was that to the unsubscribe options page or to my account specifically?
CHMedia posted Wed, 28 July 2021 at 2:28 PM
I am unsure. Are you still receiving the Poser Newsletter?
marble posted Wed, 28 July 2021 at 3:06 PM
I don't know until the next one is due (and I don't know when that is).
Why not just put an Unsubscribe Poser Pulse switch on the Newsletter Subscription page?
CHMedia posted Wed, 28 July 2021 at 3:09 PM
They have been sent out recently.
marble posted Wed, 28 July 2021 at 3:56 PM
Ok - then it looks like your change has worked. I have not received one today or recently.
Thank you.
SchelleFire posted Thu, 29 July 2021 at 9:21 AM
That's great. Thank you for your understanding.