snarlthewerewolf opened this issue on Aug 26, 2021 ยท 4 posts
snarlthewerewolf posted Thu, 26 August 2021 at 5:53 PM
I upgraded my computer to Windows 10 and had to reinstall Blacksmith.
In my account I have two separate entries for Blacksmith, one for the version 7 demo, and a separate order for the version 6 License key but no actual files to download. I'm assuming in 2017 I must have downloaded the program trial for what was then version 6 and then bought the license.
I reinstalled the trial again from my account, but now it is not taking the license that shows in my account.
How can I get Blacksmith to work again?
Thanks,
Snarl
jennblake posted Fri, 27 August 2021 at 12:48 PM
Hello.
BlackSmith3D version 6 is no longer available. Please check your email. 
You can download the Version 7 installer from our freestuff area HERE
snarlthewerewolf posted Fri, 27 August 2021 at 1:03 PM
Thank you for fixing that for me. I appreciate that greatly and the customer service Rendo gives :)
jennblake posted Fri, 27 August 2021 at 1:21 PM
Happy to help. Have a good weekend!