I've been using Poser 11 since it launched many months ago.  Then, in the middle of a render, it crashed.

I started it again, and it crashed on launch.  It loads the start up preview screen, stalls and then crashes when attempting to load the libraries.  Here's what I tried so far:

1.  I tried restarting my computer (an HP Spectre running Windows 10)

2.  I deleted the Poser.ini user preferences file

3.  I deleted the entire directory where the Poser.ini file resides

4.  I uninstalled Poser, downloaded the latest version and reinstalled it.

5.  I filed a trouble ticket at the Poser support page (no response)

Does anyone have any suggestions?