Forum: MarketPlace Customers


Subject: Not receiving free item

rocketlazor opened this issue on Oct 29, 2021 ยท 4 posts


rocketlazor posted Fri, 29 October 2021 at 9:31 AM

I just bought two items together with this: https://www.renderosity.com/rr/mod/bcs/?ViewProduct=126511

and only received one free item. Now on the product page it says: PLEASE ONLY ADD THE GRAB BAG ITEM ONCE PER ORDER OR IT WILL VOID THE PRODUCT AND YOU WILL NOT RECEIVE YOUR FREE GRAB BAG ITEM!

which I did, I added it once to my order, and the the little form beside it said "2". So I assumed I would receive two free items. Now, the warning could also mean that I should make an individual order for each item, but, why then indicate beside the bag item that you will receive n free items? Thats pretty confusing.

I'd like to receive my second free item please.