Firestorm0131 opened this issue on Nov 13, 2021 ยท 5 posts
Firestorm0131 posted Sat, 13 November 2021 at 9:55 AM
I can't download the items in my order (#113740689) as it is still marked as unpaid, even though I got the confirmation email from Renderosity and the payment has been accepted by Paypal.
esper8 posted Sat, 13 November 2021 at 10:21 AM
Got exactly the same thing here
jspade posted Sat, 13 November 2021 at 11:15 AM
Same here for order 113740518, placed 11/12 at 21:44 PST.
pc_artist posted Sat, 13 November 2021 at 11:53 AM
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" The Only Limit is your imagination "
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jennblake posted Sat, 13 November 2021 at 3:03 PM
Hello.
Sorry about the wait. Paypal sent a notice late last night they had issues with sending payment notifications. I have now marked those orders as paid for all you and it is available for download.
@esper8 - you paid twice for the same order. I have refunded the second payment on Transaction ID: 861272868X0737251