Forum: MarketPlace Customers


Subject: Being denied access to Prime forum

yojoza opened this issue on Nov 26, 2021 ยท 3 posts


yojoza posted Fri, 26 November 2021 at 5:32 AM

I just purchased a Prime Membership. So why am I being denied access to the Renderosity Prime forum?

I keep getting the message "Sorry! Only BCS Club Member can participate in this forum."

I double-checked my account details. The Prime Flash sales are working too. So clearly the system acknowledges that I'm a Prime member.



ShaniaB posted Fri, 26 November 2021 at 2:45 PM

Hi yojoza!

We've gone in and fixed this issue for you. Please try this again and let us know if it still doesn't work for you. Everything should work as it should now.

Thank you for writing and letting us know!


Kind Regards,

ShaniaB.



yojoza posted Sat, 27 November 2021 at 7:19 AM

All good. Thanks!