Forum: MarketPlace Customers


Subject: Order Malfunction: Store or Payment Method Issue

LeChatDesigns opened this issue on Jan 29, 2022 ยท 3 posts


LeChatDesigns posted Sat, 29 January 2022 at 8:57 AM

Hello, Helpful Person:

I tried to place an order at approximately 9:30 EST for "DM's Enchanted Glade".  It did not complete in the store, but the transaction shows as pending twice on my payment method.  I strongly suspect it is an issue with that particular payment method.  If it's possible from your side, please cancel both transactions on that payment method.  I will try again with a different payment method once the pending status clears.  Please let me know if you need further information, and I will provide it privately.

Many thanks,

Cat of Le Chat Designs