Forum: MarketPlace Customers


Subject: Newsletter subscriptions not accessible

cloudwatcher opened this issue on Feb 10, 2022 ยท 2 posts


cloudwatcher posted Thu, 10 February 2022 at 10:11 PM

Hello!

I've tried on three separate occasions on different days to manage my newsletter subscriptions from https://www.renderosity.com/rr/settings/?sem. I've been trying to sign up for the community newsletter.

I've never received the email from Emma it talks about when I click the button.

The email on my account is correct, I checked. The emails have not come in and landed in my spam folder, I checked.

Is there some way to access / manage these subscriptions other than getting the email? It seems Emma isn't talking to me.

Thanks!


ShaniaB posted Fri, 11 February 2022 at 4:16 PM

Hello!

Please Sitemail me your email address you would like to use. I'll see if I can add you manually.