Forum: MarketPlace Customers


Subject: Paid order says unpaid

gmm2 opened this issue on Jun 30, 2022 ยท 3 posts


gmm2 posted Thu, 30 June 2022 at 10:33 PM

I used both a coupon code and store credit for order #113846646, and it is showing unpaid. I got an odd error when I entered my credit amount after the coupon was applied; even though I entered the right amount, the order showed the total as -$0.01 instead of $0.00 as it should have been once all coupons and credits were applied. The order still went through, but I can't download anything until this status is changed.


jennblake posted Fri, 01 July 2022 at 4:57 AM

Hi.

I have marked the order paid for you. :smile:


gmm2 posted Fri, 01 July 2022 at 9:06 AM

Thank you, Jenn!