Forum: Poser - OFFICIAL


Subject: Getting new PC, how to remove licence from old PC to use on new PC ?

zananeichan opened this issue on Jul 20, 2022 · 20 posts


zananeichan posted Wed, 20 July 2022 at 4:02 PM

I am planning to get a new PC, I have poser 11 installed on MacBook(where I I do most of the scene design), iMac and PC(for final rendering). PC is getting old, and I may be getting a new PC. How  and where do I remove the poser 11 licence off old PC and add to new PC when I uninstall poser on old PC and then install on new PC ?

Thank you, many kind regards 


RobZhena posted Wed, 20 July 2022 at 7:17 PM

All you need is the serial number to use the first time you launch Poser.


infinity10 posted Thu, 21 July 2022 at 1:27 AM

I recall there was a way to de-register the Licence, so that you release the seat.  I am sorry I cannot recall the Poser 11 menu item but it is safer to do this if switching to a different hardware.

Eternal Hobbyist

 


randym77 posted Thu, 21 July 2022 at 1:33 AM

infinity10 posted at 1:27 AM Thu, 21 July 2022 - #4441623

I recall there was a way to de-register the Licence, so that you release the seat.  I am sorry I cannot recall the Poser 11 menu item but it is safer to do this if switching to a different hardware.

Was that after Bondware took over, though? SmithMicro had a license manager for these things, but I don't Bondware does it that way.

Y-Phil posted Thu, 21 July 2022 at 4:04 AM

If I'm not wrong, we all have a kind of dedicated counter for the number of installations. If you uninstall Poser from your old PC, it should update this correctly.
In any case, I think that the support should be able to help you.

𝒫𝒽𝓎𝓁


(っ◔◡◔)っ

👿 Win11 on i9-13900K@5GHz, 64GB, RoG Strix B760F Gamng, Asus Tuf Gaming RTX 4070 OC Edition, 1 TB SSD, 6+4+8TB HD
👿 Mac Mini M2, Sequoia 15.2, 16GB, 500GB SSD
👿 Nas 10TB
👿 Poser 13 and soon 14 ❤️


zananeichan posted Thu, 21 July 2022 at 2:58 PM

Thank you all very much. I am getting my PC custom built.. so excited.. Thanks


Richard60 posted Thu, 21 July 2022 at 10:24 PM

The Smith Micro versions had a deregister option.  That has been removed from what I see.  IIRC you can install on up to 3 machines, and as long as a suitable period of time has passed and a machine has not sent I am here message back then you can install on another machine.  Just don't install in a small time frame such as one today another tomorrow and the third the day after that and you should be good. 

Poser 5, 6, 7, 8, Poser Pro 9 (2012), 10 (2014), 11, 12, 13


RedPhantom posted Fri, 22 July 2022 at 7:53 AM Site Admin

According to Jennblake here  you don't need to uninstall from the old computer.


Available on Amazon for the Kindle E-Reader Monster of the North and The Shimmering Mage

Today I break my own personal record for the number of days for being alive.
Check out my store here or my free stuff here
I use Poser 13 and win 10


zananeichan posted Thu, 28 July 2022 at 3:42 PM

Not working I am getting 3 Computers  Max error message On New PC after I uninstalled it on my old PC, Where can I manage my licenses ?


zananeichan posted Thu, 28 July 2022 at 3:46 PM

Y-Phil posted at 4:04 AM Thu, 21 July 2022 - #4441627

If I'm not wrong, we all have a kind of dedicated counter for the number of installations. If you uninstall Poser from your old PC, it should update this correctly.
In any case, I think that the support should be able to help you.

Not working I am getting 3 Computers  Max error message On New PC after I uninstalled it on my old PC, Where can I manage my licenses ?

Richard60 posted Thu, 28 July 2022 at 8:42 PM

Submit a ticket or contact the market place forum.


Poser 5, 6, 7, 8, Poser Pro 9 (2012), 10 (2014), 11, 12, 13


zananeichan posted Thu, 28 July 2022 at 11:01 PM

zananeichan posted at 3:46 PM Thu, 28 July 2022 - #4441992
Y-Phil posted at 4:04 AM Thu, 21 July 2022 - #4441627

If I'm not wrong, we all have a kind of dedicated counter for the number of installations. If you uninstall Poser from your old PC, it should update this correctly.
In any case, I think that the support should be able to help you.

Not working I am getting 3 Computers  Max error message On New PC after I uninstalled it on my old PC, Where can I manage my licenses ?
I uninstalled it off old pc on Tuesday got new PC on Wednesday and installed it yesterday(Thursday) it should be working. I actually wish I pirated it , I wouldn’t be having this headache over it. 

zananeichan posted Thu, 28 July 2022 at 11:03 PM

RedPhantom posted at 7:53 AM Fri, 22 July 2022 - #4441670

According to Jennblake here  you don't need to uninstall from the old computer.

Well now that’s odd.

zananeichan posted Thu, 28 July 2022 at 11:04 PM

Richard60 posted at 8:42 PM Thu, 28 July 2022 - #4441996

Submit a ticket or contact the market place forum.


Urgh another one( first one gave same instructions on forum : uninstall from old pc , install on new pc it should have worked  , I do it after my sleep

RedPhantom posted Fri, 29 July 2022 at 7:32 AM Site Admin

Contact jennblake. Tell her all the steps you've done.


Available on Amazon for the Kindle E-Reader Monster of the North and The Shimmering Mage

Today I break my own personal record for the number of days for being alive.
Check out my store here or my free stuff here
I use Poser 13 and win 10


zananeichan posted Fri, 29 July 2022 at 12:35 PM

RedPhantom posted at 7:32 AM Fri, 29 July 2022 - #4442009

Contact jennblake. Tell her all the steps you've done.

I am not to sure who that is, but I am going to send off another support ticket,. and hopefully they can sort something out... 

randym77 posted Sat, 30 July 2022 at 2:04 AM

You can contact jennblake the way you would any other Renderosity member. Send her a sitemail.

But unlike any other Renderosity member, she has the power to fix your problem.


zananeichan posted Sat, 30 July 2022 at 1:44 PM

randym77 posted at 2:04 AM Sat, 30 July 2022 - #4442040

You can contact jennblake the way you would any other Renderosity member. Send her a sitemail.

But unlike any other Renderosity member, she has the power to fix your problem.

Where would I go on this site to send her a site mail ? Never done it before, and this website has changed design since when I last used it in the early 2000s

Thank you. I have sent in a ticket , but haven't got a response yet.


RedPhantom posted Sat, 30 July 2022 at 1:50 PM Site Admin

Click on your name in the upper right corner. A drop down menu will show up with site mail as one of the options. Click on that and then click on compose in the new page. Start typing jennblake in the “to” box and it will show up. Then send her your message. 


Available on Amazon for the Kindle E-Reader Monster of the North and The Shimmering Mage

Today I break my own personal record for the number of days for being alive.
Check out my store here or my free stuff here
I use Poser 13 and win 10


zananeichan posted Sat, 30 July 2022 at 2:10 PM

RedPhantom posted at 1:50 PM Sat, 30 July 2022 - #4442062

Click on your name in the upper right corner. A drop down menu will show up with site mail as one of the options. Click on that and then click on compose in the new page. Start typing jennblake in the “to” box and it will show up. Then send her your message. 

Thank you ... will do so later, going to play warframe  with friend online today, as its our game night.