Forum: MarketPlace Customers


Subject: Credit Card problems

taoz opened this issue on Aug 31, 2022 ยท 2 posts


taoz posted Wed, 31 August 2022 at 4:35 PM

Hi,

I  received a prepaid VISA card from tremendous.com as thanks for taking a survey from another company.  I used some of it at ovh.com with no problems.

Today I wanted to use the rest here, but it was rejected, it said something about fraud suspicion. 

So I tried the paypal option instead ( order 113872121 ) but here the card was also rejected.

I then checked card status and it appears that the first purchase attempt here using the card directly is still "pending", putting the amount on hold, so when paypal did a $1 test charge on the card when I tried to register it, it failed because there's only $0.04 left.

So now I have both a credit card order and a paypal order for the same purchase, both pending, none of which I'm able to pay, and the purchase is a discounted item where the discount expires aug. 31 (in 7 hours).