espindav opened this issue on Feb 09, 2023 ยท 4 posts
espindav posted Thu, 09 February 2023 at 4:44 AM
I sent an email on 2/3/23 about the reward points that I never received on an order. Order #113934611 for $178.82. Did anyone take a look into it.
Jennblake indicated that she issued points for this order but, it was only 100 points and based on my purchase amount I should have received 1,252 points. So I was shorted 1,152 points. I hope this was just an error on her part.
Darboshanski posted Thu, 09 February 2023 at 9:19 AM
This has happened to me also I sent a email on 7 FEB about a product I bought on 3 FEB that isn't working correctly. Please I'm not being pushy just wondering if it was recieved. Order #113936203 Thanks!
ShaniaB posted Fri, 10 February 2023 at 2:05 PM
I will take a look into both situations for you all. Thank you for your patience while I look into this.
We will have an answer soon and replying either here or via sitemail.
Darboshanski posted Fri, 10 February 2023 at 2:24 PM