Forum: MarketPlace Customers


Subject: No response from my email sent to store@renderosity.com

espindav opened this issue on Feb 09, 2023 ยท 4 posts


espindav posted Thu, 09 February 2023 at 4:44 AM

I sent an email on 2/3/23 about the reward points that I never received on an order.  Order #113934611 for $178.82.  Did anyone take a look into it.

Jennblake indicated that she issued points for this order but, it was only 100 points and based on my purchase amount I should have received 1,252 points.  So I was shorted 1,152 points.  I hope this was just an error on her part.