Catmandus opened this issue on Feb 13, 2023 · 7 posts
Catmandus posted Mon, 13 February 2023 at 2:45 AM
Is there a problem with the payments today? I still have no download links and the Paypal site says you haven't accepted payment yet and they would book the money back soon... What gives??
Catmandus posted Mon, 13 February 2023 at 4:18 AM
Pushed Enter too soon...
Order #: 113939663 · Placed on Feb 13, 2023
Catmandus posted Tue, 14 February 2023 at 6:59 AM
I am starting to get seriously upset here. Still no links and not even the simple courtesy of a reply?!
RFreise posted Tue, 14 February 2023 at 3:59 PM
I paid with CC and I still have nothing after 15 hours and also have had no reply
jennblake posted Wed, 15 February 2023 at 6:06 PM
@RFreise - I think I have corrected the issues with your order. If you have another please let me know. :smile:
@Catmandus I am unable to locate a payment for your order in our system or paypal. Can you send your Transaction ID to store@rendeosity.com with the order number so we can check that for you please?
Alnimal posted Sat, 18 February 2023 at 2:21 PM
I'm getting no link to PayPal either, just the warning that my information must match my PayPal account, I've never changed the details on either Renderosity or PayPal and never had an issue until today. Love the new look Wishlist, but pointless if I cannot actually buy anything on it.
jennblake posted Sat, 18 February 2023 at 3:57 PM
@Alnimal what error are you seeing? Can you post a screenshot of the error please?