Developers will be watching this thread, so you can post any bugs that you find here. There were a few changes to non-marketplace pages (ex. Gallery, Freestuff) needed to integrate some of the marketplace changes, so you may see some issues there, too.

Here are some questions you might have:

The site was working fine for me, why did you have to change it?
This website is made of many softwares and systems, like PHP, AWS, different plugins, frameworks, etc. All these technologies are updated and improved (or deprecated) yearly as computing tech gets better and best practices are refined. In order to capitalize on these improvements, Renderosity has to make changes too, many of which are behind the scenes. Otherwise, the site would become outdated over time and a code nightmare to work with. That means slower fixes for things that are already broken, longer time for new features, among other issues.

X was working fine before, why is it broken now?
We are writing completely new code, not just making edits to old code. We essentially built a new site with newer coding technology that does what the old site does, but is faster and easier to maintain. X is broken (for now, we will fix it) because its inner workings are completely different even though it looks the same on the surface.

Fantastic work!! Every page loads instantly now when using a 5G smartphone to browse the marketplace.

Congratulations!

It looks OK, but now, when I view a product's promos, I have to scroll down a bit to click the promo, scroll back up to view the promo, scroll down a bit to click the next promo, scroll back up to view that promo, scroll down a bit to click the following promo, scroll back up to view that promo, scroll down a bit to click the next promo, scroll up to view that promo, scroll down a bit to click the next promo, scroll back up to view that promo.

Please add back the advance and reverse arrows on the promos to eliminate the above.

arifzhafir posted at 11:21 AM Mon, 13 February 2023 - #4455771

It looks OK, but now, when I view a product's promos, I have to scroll down a bit to click the promo, scroll back up to view the promo, scroll down a bit to click the next promo, scroll back up to view that promo, scroll down a bit to click the following promo, scroll back up to view that promo, scroll down a bit to click the next promo, scroll up to view that promo, scroll down a bit to click the next promo, scroll back up to view that promo.

Please add back the advance and reverse arrows on the promos to eliminate the above.

Noted. Other people seem to have the same issue here: https://www.renderosity.com/forums/threads/2977313/feedback-on-the-new-marketplace-format, so I'll definitely pass this on for modification. 

TwiztidKidd posted at 11:13 AM Mon, 13 February 2023 - #4455768

Fantastic work!! Every page loads instantly now when using a 5G smartphone to browse the marketplace.

Congratulations!

Glad it's faster now :)

The wishlist now shows only 25 items instead of the former 50? But now there are no page selector numbers; so, I now have to step through 3 pages instead of going to where I want instantly. I guess I need to throw out wishlist items, and limit my wishlisting.

As Arifzhafir says, the old method of navigating the promo images was much more convenient. This was also mentioned by another poster in the Marketplace Customer Support forum.

arifzhafir posted at 11:27 AM Mon, 13 February 2023 - #4455776

The wishlist now shows only 25 items instead of the former 50? But now there are no page selector numbers; so, I now have to step through 3 pages instead of going to where I want instantly. I guess I need to throw out wishlist items, and limit my wishlisting.

Oop, nice catch. We can change that to show 50 per page, and allow you to view specific pages. We're currently focusing on site-breaking bugs, so a change like that may come later this week.

The wishlist now "shuffles" items: When I go to the next page of the wishlist, many items that were on the first page are repeated. This happens also on the third page.

arifzhafir posted at 11:39 AM Mon, 13 February 2023 - #4455781

The wishlist now "shuffles" items: When I go to the next page of the wishlist, many items that were on the first page are repeated. This happens also on the third page.

Another nice catch. Added it to my list to fix :)

It's the wishlist Default view that shuffles items. In fact, in Default ordering, there are several items in my wishlist that NEVER show up. I have to switch to Alphabetical to see all the items. Of course, that means that I can no longer prioritize items. Previously, there was a Priority setting rather than Default, and it showed items that had been moved to the top, followed by the remaining items in alphabetical order.

Some seem to be missing the pictures  I don't know if it's related to older stuff, or if it's some caching delay

https://www.renderosity.com/marketplace/products/55133/the-paper-doll-collection-cloth-iii

https://www.renderosity.com/marketplace/products/38685/soldier-low-res-poser-3ds-obj

https://www.renderosity.com/marketplace/products/54878/hexagon-hall-poser-obj

https://www.renderosity.com/marketplace/products/54705/simply-sydney-skin-texture-and-merchant-resource

https://www.renderosity.com/marketplace/products/54337/the-paper-doll-collection-cloth-ii

https://www.renderosity.com/marketplace/products/50114/the-paper-doll-collection-cloth-i

are some I found

---

Available on Amazon for the Kindle E-Reader Monster of the North and The Shimmering Mage

Today I break my own personal record for the number of days for being alive.
Check out my store here or my free stuff here
I use Poser 13 and win 10

RedPhantom posted at 1:39 PM Mon, 13 February 2023 - #4455791

Some seem to be missing the pictures  I don't know if it's related to older stuff, or if it's some caching delay

https://www.renderosity.com/marketplace/products/55133/the-paper-doll-collection-cloth-iii

https://www.renderosity.com/marketplace/products/38685/soldier-low-res-poser-3ds-obj

https://www.renderosity.com/marketplace/products/54878/hexagon-hall-poser-obj

https://www.renderosity.com/marketplace/products/54705/simply-sydney-skin-texture-and-merchant-resource

https://www.renderosity.com/marketplace/products/54337/the-paper-doll-collection-cloth-ii

https://www.renderosity.com/marketplace/products/50114/the-paper-doll-collection-cloth-i

are some I found

This might be just for older images, seems like some of those images just aren't stored anywhere. I'll still add to my list, tyvm

when buying products, i used that Gallery tab that existed under each product quite a bit in order to make better purchasing decisions.  it allowed me to see the item rendered under various light sets, in different programs, etc. that gave me an idea of how something could look past how the vendor presented it in promos. some vendors excel at doing promos/presentation and since they know their own product well, they also know how to showcase it in the best way. and there are vendors that only do an average job with such things so you'll see super positive reviews that state that the promos really do not do an item justice... that Gallery tab afforded the opportunity to see an item in many other people's 'hands'...

i am aware that i could go to a vendor's gallery and hit 'Credits', but that will give me all images that credit that vendor rather than sifting out a specific product.

is that function going to be restored, or is it now lost forever?

On the Accounts page all orders are fully expanded, and there is no expand/collapse widget. ... bit of a pain having to page trough loads of product detail to collect the order detail for monthly expense summary, also prone to missing an order in the process.

Giana posted at 3:33 PM Mon, 13 February 2023 - #4455802

when buying products, i used that Gallery tab that existed under each product quite a bit in order to make better purchasing decisions.  it allowed me to see the item rendered under various light sets, in different programs, etc. that gave me an idea of how something could look past how the vendor presented it in promos. some vendors excel at doing promos/presentation and since they know their own product well, they also know how to showcase it in the best way. and there are vendors that only do an average job with such things so you'll see super positive reviews that state that the promos really do not do an item justice... that Gallery tab afforded the opportunity to see an item in many other people's 'hands'...

i am aware that i could go to a vendor's gallery and hit 'Credits', but that will give me all images that credit that vendor rather than sifting out a specific product.

is that function going to be restored, or is it now lost forever?

This feature is still there, but the tab doesn't show up for products without gallery images. For example, it's here https://www.renderosity.com/marketplace/products/135377/la-femme-pro-v2 because there are gallery images crediting La Femme. Does that help?

oaiki posted at 3:39 PM Mon, 13 February 2023 - #4455805

On the Accounts page all orders are fully expanded, and there is no expand/collapse widget. ... bit of a pain having to page trough loads of product detail to collect the order detail for monthly expense summary, also prone to missing an order in the process.

I'll pass this feedback on to the team. If anyone else has thoughts about this, please let me know.

Not a new issue; but, if y'all are going to fix the paging through the promo images, it would be nice if the images scaled to the screen size ... workstation monitors are usually landscape, so portrait images work well (?) on phones but need scrolling to see on a monitor.

In the orders listing for our accounts will you be putting back the ability to hide the detail of the order so we can have only the list of orders.  That feature made it easier to navigate to the wanted order so that we can click on the order number to the detail of the order when we find it.

oaiki posted at 4:06 PM Mon, 13 February 2023 - #4455811

Not a new issue; but, if y'all are going to fix the paging through the promo images, it would be nice if the images scaled to the screen size ... workstation monitors are usually landscape, so portrait images work well (?) on phones but need scrolling to see on a monitor.

I agree with this, I'll pass it on to the team. Definitely something we've heard about, but not sure when we'll get to it since we're prioritizing site-breaking bugs at the moment. But, definitely noted :)

espindav posted at 4:09 PM Mon, 13 February 2023 - #4455812

In the orders listing for our accounts will you be putting back the ability to hide the detail of the order so we can have only the list of orders.  That feature made it easier to navigate to the wanted order so that we can click on the order number to the detail of the order when we find it.

I see, thank you for the feedback. I can't say for certain what we'll do for that (team decision, not mine) but I'll definitely pass this feedback on.

arifzhafir posted at 11:39 AM Mon, 13 February 2023 - #4455781

The wishlist now "shuffles" items: When I go to the next page of the wishlist, many items that were on the first page are repeated. This happens also on the third page.

This should be fixed now, please let me know if there are any other issues!

yes!  thank you for the clarification.  it is greatly appreciated :))

i apparently chose 4 various items from my Accounts page, i guess none of which have ever been credited, so i mis-led myself!! how embarrassing.

thanks again!!

oh, and i do like the way credits and certificates can easily be used right there during the check-out process via the drop-down instead of bouncing between pages to gather applicable info... kudos on that bit...    ^bounce^

Giana posted at 4:36 PM Mon, 13 February 2023 - #4455819

yes!  thank you for the clarification.  it is greatly appreciated :))

i apparently chose 4 various items from my Accounts page, i guess none of which have ever been credited, so i mis-led myself!! how embarrassing.

thanks again!!

oh, and i do like the way credits and certificates can easily be used right there during the check-out process via the drop-down instead of bouncing between pages to gather applicable info... kudos on that bit...    ^bounce^

No worries, happy to clarify :)  And happy to hear you like that dropdown!

The option of searching my purchased items by vendor is no longer there. That was a crucial livesaving feature that  really should be added back. Not sure why that disappeared?

Rhia474 posted at 4:57 PM Mon, 13 February 2023 - #4455824

The option of searching my purchased items by vendor is no longer there. That was a crucial livesaving feature that  really should be added back. Not sure why that disappeared?

You should still be able to search for vendors in the search bar (just put in their full username). I see what you're saying though and I'd like to add some sort of vendor filter as soon as the major bugs get fixed. One that suggests vendors as you type since that's easier.

BTW I ought mention, I really like the quick view, add to cart / view in library buttons on the product listing pages; they'll streamline the purchasing process

The product "quick view" shows "Related" products but does not list the "Required" products; the later is most useful.
I appreciate that some of the required product may be on 3rd party sites, so a simple list, as it is on the product's page, would be sufficient

lauraguo posted at 5:14 PM Mon, 13 February 2023 - #4455827

Rhia474 posted at 4:57 PM Mon, 13 February 2023 - #4455824

The option of searching my purchased items by vendor is no longer there. That was a crucial livesaving feature that  really should be added back. Not sure why that disappeared?

You should still be able to search for vendors in the search bar (just put in their full username). I see what you're saying though and I'd like to add some sort of vendor filter as soon as the major bugs get fixed. One that suggests vendors as you type since that's easier.

There have been vendors whose names I forget, but I would scroll through the vendor list in my Purchased Items, and I ALWAYS found the vendor's name (sometimes on the second try) and afterwards the product I was seeking. Often, I couldn't even guess the first initial of their names; so, I don't know how the search suggestion would help me. Honestly, I've been trying to get daz3d to make their product library more like Renderosity's Purchased Items, and here Renderosity is doing the reverse. Oh well. I'll leave you to it then.

Quite right, the point of the purchased product list vendor search was it had a drop-down so I could quickly scroll through and bring up all products I bought fom a vendor and sometimes I even forgot I had something. Please don't expect me to remember vendor name spelling, especially since some put weird characters in front of it for some reason?

arifzhafir posted at 6:06 PM Mon, 13 February 2023 - #4455834

lauraguo posted at 5:14 PM Mon, 13 February 2023 - #4455827

Rhia474 posted at 4:57 PM Mon, 13 February 2023 - #4455824

The option of searching my purchased items by vendor is no longer there. That was a crucial livesaving feature that  really should be added back. Not sure why that disappeared?

You should still be able to search for vendors in the search bar (just put in their full username). I see what you're saying though and I'd like to add some sort of vendor filter as soon as the major bugs get fixed. One that suggests vendors as you type since that's easier.

There have been vendors whose names I forget, but I would scroll through the vendor list in my Purchased Items, and I ALWAYS found the vendor's name (sometimes on the second try) and afterwards the product I was seeking. Often, I couldn't even guess the first initial of their names; so, I don't know how the search suggestion would help me. Honestly, I've been trying to get daz3d to make their product library more like Renderosity's Purchased Items, and here Renderosity is doing the reverse. Oh well. I'll leave you to it then.

I have to agree with this.. I have 219 page (5000+) items in my list.  Expecting me to type in vendor names I can't remember  for vendors that no longer have a market presence, have changed thier user  names (powerage anyone).  etc. is ridiculous. 

On the preview front.. agree about the previews.. no page resize, have to click twice for previews. have to exit a preview click another image, then the main image, to see another large preview, vs. used to be able to click the sides of large previews to go to previous or next.

--------------------------------------------------------------------------------

Consider me insane if you wish, but is your reality any better?

There are multiple images missing from products too. I'm hoping that this gets squared away soon. 

********************************************

My store here at Renderosity.

Art By Mel

I can no longer search my order items by vendor!!!  Please restore!!

Seems to have taken a step backward preferred the pages opening in a new tab and the product images opening in a carousel 

Looks pretty much similar to me... Most of the UI items remain where we can find them.

Eternal Hobbyist

 

You have to make the products you click on, open in a new window / tab. No way I'm using the Back button in the browser.

Something I don't like is it used to be when browsing the marketplace, I would click on an item and it would open it in a new window. Now it opens the item in the same window I am browsing in and I have to hit the back button to go back to where I was. ..not a major issue but opening in a new window saves where I left off searching.

Other than that, the check out process is wonderful! Good work! 

@oaiki - Glad you like the quick view :) I'll note your suggestion regarding required products.

@arifzhafir - The dropdown would also just list out all the vendors when you click it. When you type afterwards, it would filter. This is similar to how the dropdown at the top of the forms works ("Browse forums...")

@bwldrd - Thanks for the feedback. We're planning on changing the preview images navigation.

@ArtByMel - Unfortunately this seems to be unrelated to the migration. There were many old products missing images, and a lot of them just aren't in our storage anymore. I don't know why this is. Vendors will need to reupload those :(

@cadman - Adding back the vendor dropdown is planned.

@RFreise, @TwiztidKidd, @Digitell - Team decision is to open in the same tab. Rationale is that the user can choose to open in a new tab (I use middle mouse click, or right click + open in new tab. There are multiple ways of doing this on desktop and mobile, you can Google those if you want) but, if we force open in a new tab, there's no way the user can force it to open in the same tab. I'm sorry, but that's the decision for now :( 

Okay--there's a lot of stuff here (and likely more comments to come) so I'm dipping out for now to go and code more.

Thanks everyone for commenting and leaving feedback, we really appreciate it. Please remember we completely re-wrote the code, so there are things here and there that we didn't get to re-create perfectly (like the vendor dropdown) not because there was some conscious decision, but just because we're human (didn't know people use something a certain way, thought some implementation would be sufficient, overlooked a detail, etc.), so we appreciate your patience as we aggregate and implement the feedback. :)

Searching for vendors in dropdown no longer scrollable.  If you can't remember the name without seeing it, too bad.  Please return the scroll.

I've been trying to help you the best I can, and report all issues, my support for your website ends here and now, today. This is my last post in the forums here.

I am so glad you finally got rid of automatically open new product in new tab! I am one of those who always just use click middle mouse button if I want to open something in a new tab, and if I don't click middle mouse button it means  I don't want a new tab!  When you changed this a few years ago, it really, really annoyed me, to the point I started using this site much less. Glad you got to your senses and stopped forcing this on everyone :) Opening in a new tab is as easy as a mouseclick after all.

I`ve found a bug, I can`t actually purchase anything, I go to check out, but the place order button isn`t working, I click on it and it says to select an item in the list?

I have no idea what is going wrong or if I`m doing something wrong, all my info is correct, it just isn`t working.

Where did the promotional 360 rotations go? Will they appear again? Ty

nirvy posted at 11:21 AM Wed, 15 February 2023 - #4455975

Where did the promotional 360 rotations go? Will they appear again? Ty

I have reported this to our dev team. Can you send me a direct link to the rotation you came across that is missing?
PS: I edited your post by mistake. I apologize for that.

PaulaL posted at 11:12 AM Wed, 15 February 2023 - #4455972

I`ve found a bug, I can`t actually purchase anything, I go to check out, but the place order button isn`t working, I click on it and it says to select an item in the list?

I have no idea what is going wrong or if I`m doing something wrong, all my info is correct, it just isn`t working.

I am reaching out to let you know that this has been replicated. I have informed a developer and reported the issue to our issue tracker.

cadman posted at 7:46 PM Tue, 14 February 2023 - #4455938

Searching for vendors in dropdown no longer scrollable.  If you can't remember the name without seeing it, too bad.  Please return the scroll.

This issue has been replicated. I have posted it to our issue tracker and informed the Marketplace Manager.

PaulaL posted at 11:12 AM Wed, 15 February 2023 - #4455972

I`ve found a bug, I can`t actually purchase anything, I go to check out, but the place order button isn`t working, I click on it and it says to select an item in the list?

I have no idea what is going wrong or if I`m doing something wrong, all my info is correct, it just isn`t working.

This is actually because you need to select a State/Region in the payment details.

An option to hide items already owned would be more than welcome and make navigating much easier.

https://www.renderosity.com/marketplace/vendors/nirvy

Take your pick, my whole store!

Every product had a 360 rotation and now there's a thumb of the main image and the rotation is gone.

I was wondering if maybe I need to upload them all again.

Thanks

I've noticed that, unlike the previous state of the site, when I'm on a seller's page and click on one of their products, it no longer opens into a new page.....

My Store

My Freestuff

arifzhafir posted at 11:21 AM Mon, 13 February 2023 - #4455771

It looks OK, but now, when I view a product's promos, I have to scroll down a bit to click the promo, scroll back up to view the promo, scroll down a bit to click the next promo, scroll back up to view that promo, scroll down a bit to click the following promo, scroll back up to view that promo, scroll down a bit to click the next promo, scroll up to view that promo, scroll down a bit to click the next promo, scroll back up to view that promo.

Please add back the advance and reverse arrows on the promos to eliminate the above.

Yep!

nirvy posted at 3:32 AM Thu, 16 February 2023 - #4456025

https://www.renderosity.com/marketplace/vendors/nirvy

Take your pick, my whole store!

Every product had a 360 rotation and now there's a thumb of the main image and the rotation is gone.

I was wondering if maybe I need to upload them all again.

Thanks

I have reported your link thank you so much!

RAGraphicDesign posted at 7:00 AM Thu, 16 February 2023 - #4456031

I've noticed that, unlike the previous state of the site, when I'm on a seller's page and click on one of their products, it no longer opens into a new page.....

I have reported the New Tab request to the issue tracker. Thank you for reaching out.

I'm impressed with the updates and am *Loving the new features!  Great work Renderosity and Thank you!!! 

I've found a number of the little ads that display on the side of the pages of the galleries have errors on the links

https://www.renderosity.com/marketplace/products/158205/mp-realistic-feet-for-genesis-8-and-81-female/ad 

https://www.renderosity.com/marketplace/products/158382/charles-a-male-morph-for-g8m81m9/ad 

https://www.renderosity.com/marketplace/products/139743/lhomme-pro-v2/ad

https://www.renderosity.com/marketplace/products/135377/la-femme-pro-v2/ad 

https://www.renderosity.com/marketplace/products/158019/v3d-nena-g8f-g81f/adare the ones I found

---

Available on Amazon for the Kindle E-Reader Monster of the North and The Shimmering Mage

Today I break my own personal record for the number of days for being alive.
Check out my store here or my free stuff here
I use Poser 13 and win 10

RedPhantom posted at 8:09 AM Fri, 17 February 2023 - #4456128

I've found a number of the little ads that display on the side of the pages of the galleries have errors on the links

https://www.renderosity.com/marketplace/products/158205/mp-realistic-feet-for-genesis-8-and-81-female/ad 

https://www.renderosity.com/marketplace/products/158382/charles-a-male-morph-for-g8m81m9/ad 

https://www.renderosity.com/marketplace/products/139743/lhomme-pro-v2/ad

https://www.renderosity.com/marketplace/products/135377/la-femme-pro-v2/ad 

https://www.renderosity.com/marketplace/products/158019/v3d-nena-g8f-g81f/adare the ones I found

Red,

I have reported this to a dev and put it into our issue tracker. Can you send me a screenshot of the ads themselves and a link to what page the ads are on?

Don't my purchases list any more if a file got updated?

L'ultima fòrza è nella morte.

Moonglow posted at 12:57 PM Thu, 16 February 2023 - #4456061

arifzhafir posted at 11:21 AM Mon, 13 February 2023 - #4455771

It looks OK, but now, when I view a product's promos, I have to scroll down a bit to click the promo, scroll back up to view the promo, scroll down a bit to click the next promo, scroll back up to view that promo, scroll down a bit to click the following promo, scroll back up to view that promo, scroll down a bit to click the next promo, scroll up to view that promo, scroll down a bit to click the next promo, scroll back up to view that promo.

Please add back the advance and reverse arrows on the promos to eliminate the above.

Yep!

I agree 110%  This has now become an aggravation to shop.

cadman posted at 1:54 PM Fri, 17 February 2023 - #4456161

Moonglow posted at 12:57 PM Thu, 16 February 2023 - #4456061

arifzhafir posted at 11:21 AM Mon, 13 February 2023 - #4455771

It looks OK, but now, when I view a product's promos, I have to scroll down a bit to click the promo, scroll back up to view the promo, scroll down a bit to click the next promo, scroll back up to view that promo, scroll down a bit to click the following promo, scroll back up to view that promo, scroll down a bit to click the next promo, scroll up to view that promo, scroll down a bit to click the next promo, scroll back up to view that promo.

Please add back the advance and reverse arrows on the promos to eliminate the above.

Yep!

I agree 110%  This has now become an aggravation to shop.

I am responding to let you know that I have reported your concern to our issue tracker.

I noticed that now, in the list of products, the products removed from the shop also appear.

Furthermore, unlike before, there is no longer the possibility to click on an arrow (up and down) which showed us the date of the last sales. This date should be read under the heading "unit sold".

My Store

My Freestuff

ebasham posted at 5:19 PM Wed, 15 February 2023 - #4455998

PaulaL posted at 11:12 AM Wed, 15 February 2023 - #4455972

I`ve found a bug, I can`t actually purchase anything, I go to check out, but the place order button isn`t working, I click on it and it says to select an item in the list?

I have no idea what is going wrong or if I`m doing something wrong, all my info is correct, it just isn`t working.

This is actually because you need to select a State/Region in the payment details.

I'm having the same issue, when trying to purchase from my existing Renderosity credit account. I tried clicking or not clicking my usual "Paypal" method first, but it doesn't make any difference, the "Purchase" button remains inactive, even if the payment amount has reduced to zero, and I get the same error message telling I should make a payment choice from the list.

-------------------------------------------------------------------------------------

Don't render faster than your artistic Guardian Angel can fly... ;-)

Poser 5 to Poser Pro 11, Lightwave 11.6.3, Substance Painter, Substance Designer, Substance B2M, Filter Forge 9, Blacksmith3D 6 Pro, Easy Pose 2, UV-Layout Pro, UVMapper Pro, Paintshop Pro 2019, Python, Pz3editor, PHI Hierarchy Builder, Headshop 12, Lux-Render, Reality3D, numerous utility programs

A second issue from my side:

I tried to update my phone contact, but nowhere in my profile settings, or "edit profile" tab can I find a way to change my phone number, which I had long time ago been asked to enter for verification reasons.

I suggest to add an option to change the phone contact in the same place and method where a change of the email contact or of the password can be requested.

-------------------------------------------------------------------------------------

Don't render faster than your artistic Guardian Angel can fly... ;-)

Poser 5 to Poser Pro 11, Lightwave 11.6.3, Substance Painter, Substance Designer, Substance B2M, Filter Forge 9, Blacksmith3D 6 Pro, Easy Pose 2, UV-Layout Pro, UVMapper Pro, Paintshop Pro 2019, Python, Pz3editor, PHI Hierarchy Builder, Headshop 12, Lux-Render, Reality3D, numerous utility programs

ByteFactory3D posted at 2:46 PM Sat, 18 February 2023 - #4456246

ebasham posted at 5:19 PM Wed, 15 February 2023 - #4455998

PaulaL posted at 11:12 AM Wed, 15 February 2023 - #4455972

I`ve found a bug, I can`t actually purchase anything, I go to check out, but the place order button isn`t working, I click on it and it says to select an item in the list?

I have no idea what is going wrong or if I`m doing something wrong, all my info is correct, it just isn`t working.

This is actually because you need to select a State/Region in the payment details.

I'm having the same issue, when trying to purchase from my existing Renderosity credit account. I tried clicking or not clicking my usual "Paypal" method first, but it doesn't make any difference, the "Purchase" button remains inactive, even if the payment amount has reduced to zero, and I get the same error message telling I should make a payment choice from the list.

Okay, now I found out that the error message was not about the payment method, but instead about entering a "nowadays mandatory" State/Region. But the error message appeared in a way it covers and hides the required field, and instead appears above the payment method menu, suggesting, that the message is about payment method.

Also let me add personally: In my country (Germany) the State/Region of residence is of no relevance at all for any payment or shipping. The postal code/Zip is already enough, while already typing the name of the city of residence is redundant and irrelevant information for any shipping or financial transaction. These are all entirely coded in the Zip/Postal code anyway. I suggest to leave the "State/Region" an optional entry for those who want to use this.

-------------------------------------------------------------------------------------

Don't render faster than your artistic Guardian Angel can fly... ;-)

Poser 5 to Poser Pro 11, Lightwave 11.6.3, Substance Painter, Substance Designer, Substance B2M, Filter Forge 9, Blacksmith3D 6 Pro, Easy Pose 2, UV-Layout Pro, UVMapper Pro, Paintshop Pro 2019, Python, Pz3editor, PHI Hierarchy Builder, Headshop 12, Lux-Render, Reality3D, numerous utility programs

ByteFactory3D posted at 2:51 PM Sat, 18 February 2023 - #4456248

A second issue from my side:

I tried to update my phone contact, but nowhere in my profile settings, or "edit profile" tab can I find a way to change my phone number, which I had long time ago been asked to enter for verification reasons.

I suggest to add an option to change the phone contact in the same place and method where a change of the email contact or of the password can be requested.

Your phone number is under your vendor settings

---

Available on Amazon for the Kindle E-Reader Monster of the North and The Shimmering Mage

Today I break my own personal record for the number of days for being alive.
Check out my store here or my free stuff here
I use Poser 13 and win 10

I'd like to see it go back to a listing of order numbers, or at the very least perhaps a collapsible list. It should open to the last way it was set up collapsed or fully open.

RedPhantom posted at 5:22 PM Sat, 18 February 2023 - #4456260

ByteFactory3D posted at 2:51 PM Sat, 18 February 2023 - #4456248

A second issue from my side:

I tried to update my phone contact, but nowhere in my profile settings, or "edit profile" tab can I find a way to change my phone number, which I had long time ago been asked to enter for verification reasons.

I suggest to add an option to change the phone contact in the same place and method where a change of the email contact or of the password can be requested.

Your phone number is under your vendor settings

Oh thank you, now I found it. I expected it in my profile settings, sorry for that.

-------------------------------------------------------------------------------------

Don't render faster than your artistic Guardian Angel can fly... ;-)

Poser 5 to Poser Pro 11, Lightwave 11.6.3, Substance Painter, Substance Designer, Substance B2M, Filter Forge 9, Blacksmith3D 6 Pro, Easy Pose 2, UV-Layout Pro, UVMapper Pro, Paintshop Pro 2019, Python, Pz3editor, PHI Hierarchy Builder, Headshop 12, Lux-Render, Reality3D, numerous utility programs

Thanks for increasing the item count on the wishlist back to more than 25. I don't know if the wishlist pages have been fixed because I threw out all but 30 items from my wishlist when the changes happened.

Hopefully, the promo arrows will be brought back next.

One problem is that the sorted order for the purchases is wrong when you are looking at the products from the purchase tab in Poser.  It use to show the most recent purchases on the first couple of pages.  Now the most recent are located on the last pages.  At first I thought it was just a reversed sort however on my purchase Tab the first page is full of Dreamlands 81 city blocks and they were like my 12 purchase from the store.  Also my purchase 113922035 does not show MS13 Carson Mansion in the purchase tab.  It is showing in the web site page but not in Poser.  Not sure how many others are not showing

Poser 5, 6, 7, 8, Poser Pro 9 (2012), 10 (2014), 11, 12, 13

Richard60 posted at 12:17 PM Sun, 19 February 2023 - #4456305

One problem is that the sorted order for the purchases is wrong when you are looking at the products from the purchase tab in Poser.  It use to show the most recent purchases on the first couple of pages.  Now the most recent are located on the last pages.  At first I thought it was just a reversed sort however on my purchase Tab the first page is full of Dreamlands 81 city blocks and they were like my 12 purchase from the store.  Also my purchase 113922035 does not show MS13 Carson Mansion in the purchase tab.  It is showing in the web site page but not in Poser.  Not sure how many others are not showing

I saw a number of my purchases not showing on the library purchase tab too. And most of them seem to be retired products. Though I didn't check them all to see if current products are also missing

---

Available on Amazon for the Kindle E-Reader Monster of the North and The Shimmering Mage

Today I break my own personal record for the number of days for being alive.
Check out my store here or my free stuff here
I use Poser 13 and win 10

---

RAGraphicDesign posted at 4:05 AM Sat, 18 February 2023 - #4456189

I noticed that now, in the list of products, the products removed from the shop also appear.

Furthermore, unlike before, there is no longer the possibility to click on an arrow (up and down) which showed us the date of the last sales. This date should be read under the heading "unit sold".

I have reported your issue to our issue tracker.

Thanks for restoring the advance/back arrows! Thanks also for adjusting the size of the initial promo image to fit the screen, which means that clicking the promo image gives us the larger image. I really appreciate the quick turnaround.

CHMedia posted at 4:27 PM Mon, 20 February 2023 - #4456423

Changes to a product's store page (especially lightbox navigation!), in response to user feedback:

Adjusted image navigation. 

You can use the < and > on the main product image to go to the previous/next image. Additionally, you can also open the lightbox overlay and click < and > there (or use keyboard arrow keys) to navigate. By default, using the < and > buttons will skip images with a content advisory. You can turn this off (see "Added more content advisory features" below). 

In the future, we want to make the image thumbnails (below the main image) automatically scroll to which thumbnail is currently being displayed.

Limited the height of main image to fit your monitor. 

Before, you had to scroll to see the full image if it was too long. Now, it'll be a smaller image that fits your monitor. If you want to see it full size, you can click on the main image and it'll open up as a lightbox in its original size.

Added more content advisory features.

If you try to view an image with nudity, the website will show you a warning. You can click the "Hide warning and show image" to see the image and hide future warnings. To re-enable this warning, there's an icon in the top right of content advisory images that you can click.

The website will remember your choice for whenever you view a product image, however, this setting is based on a cookie! If you use a different browser or clear your cookies, you'll be shown the warning again.

In the future we'd like to make it a setting in your user account, but it's cookie-based for now (time constraints, other priorities to fix, blah blah).

Moved sidebar next to main image.

This provides faster access to important information (price) and important buttons (add to cart, etc.) and fills the empty space next to the main image. This also matches the layout of Gallery and Free Stuff.

---

THANK YOU!!  THANK YOU!!  THANKYOU, THANK YOU, THANK YOU!!!!!!!

lauraguo posted at 4:21 PM Mon, 13 February 2023 - #4455814

oaiki posted at 4:06 PM Mon, 13 February 2023 - #4455811

Not a new issue; but, if y'all are going to fix the paging through the promo images, it would be nice if the images scaled to the screen size ... workstation monitors are usually landscape, so portrait images work well (?) on phones but need scrolling to see on a monitor.

I agree with this, I'll pass it on to the team. Definitely something we've heard about, but not sure when we'll get to it since we're prioritizing site-breaking bugs at the moment. But, definitely noted :)

Wow! awesome fix, Thank you

Sadly the quick view on the Marketplace seems to have broken, all I am getting is grey bar, using firefox and opera.

The Sale Ends day:hour:minute counter appears correctly for a split second upon a product page's loading, then it reverts to 00:00:00:00.

Well glad to see that the purchase Tab in Poser is sorting from most recent to oldest.  However, it now appears to have a limit of ~ 700?  I have 832 products that I have bought over the years and some of them have been retired which might explain some of the missing, and some of them are not Poser Products such as video training so would not properly install if they were to be downloaded.  However, that would only account for a small number of the ~ 132 products no longer showing.  So is there a limit of 700?

Poser 5, 6, 7, 8, Poser Pro 9 (2012), 10 (2014), 11, 12, 13

I have over 2000 products if I look at my Products list so I don't think it has a limit unless I'm misunderstanding what you're looking at?
Super missing the Vendor sorting and search options though, that was extremely useful and I still don't understand why it was taken away.

All my products show on the website, just not in the purchase tab inside of Poser. Poser uses a JSON file called PurchaseCache.json stored in the preferences for that version of Poser so it knows what products you own.  It along with a folder inside the purchased runtime are used to show if you have a product that is waiting to be downloaded and if it has been downloaded.  I can not recall for sure but I am pretty sure I had over 80 pages of products listed inside of Poser in the Purchase Tab, now I only have 70.  At 10 items per page that gives ~ 700 products.  Between 691 and 700.  So what I am trying to find out is there now a limit on the number of items shown inside the Purchase Tab and if so what are teh rules for showing those items.

Poser 5, 6, 7, 8, Poser Pro 9 (2012), 10 (2014), 11, 12, 13

Ah. I almost never use the Purchase tab as I install products into outside directories, not in defaults so i don't need it. I hope someone can answer that,  I imagine that is aggravating.

arifzhafir posted at 10:40 PM Mon, 20 February 2023 - #4456471

The Sale Ends day:hour:minute counter appears correctly for a split second upon a product page's loading, then it reverts to 00:00:00:00.

If I'm signed out, then the counter shows correctly with no problem.

oaiki posted at 8:01 PM Mon, 20 February 2023 - #4456452

Sadly the quick view on the Marketplace seems to have broken, all I am getting is grey bar, using firefox and opera.

I have reported your issue to our issue tracker.

arifzhafir posted at 10:40 PM Mon, 20 February 2023 - #4456471

The Sale Ends day:hour:minute counter appears correctly for a split second upon a product page's loading, then it reverts to 00:00:00:00.

arifzhafir posted at 10:40 PM Mon, 20 February 2023 - #4456471

The Sale Ends day:hour:minute counter appears correctly for a split second upon a product page's loading, then it reverts to 00:00:00:00.

If I'm signed out, then the counter shows correctly with no problem.

I have submitted your issue to our issue tracker. Is this happening on Desktop and Mobile? What browser are you using? Can you send a link to the product?

Richard60 posted at 10:49 PM Mon, 20 February 2023 - #4456472

Well glad to see that the purchase Tab in Poser is sorting from most recent to oldest.  However, it now appears to have a limit of ~ 700?  I have 832 products that I have bought over the years and some of them have been retired which might explain some of the missing, and some of them are not Poser Products such as video training so would not properly install if they were to be downloaded.  However, that would only account for a small number of the ~ 132 products no longer showing.  So is there a limit of 700?

You're inquiries have been posted to our issue tracker. Thank you for reaching out.

Rhia474 posted at 7:00 AM Tue, 21 February 2023 - #4456480

I have over 2000 products if I look at my Products list so I don't think it has a limit unless I'm misunderstanding what you're looking at?
Super missing the Vendor sorting and search options though, that was extremely useful and I still don't understand why it was taken away.

I was informed that this was not intended to be taken away. We re-coded everything with all new code and it may have been missed. This has been posted to our issue tracker. Thank you for reaching out.

CHMedia posted at 2:03 PM Tue, 21 February 2023 - #4456505

arifzhafir posted at 10:40 PM Mon, 20 February 2023 - #4456471

The Sale Ends day:hour:minute counter appears correctly for a split second upon a product page's loading, then it reverts to 00:00:00:00.

arifzhafir posted at 10:40 PM Mon, 20 February 2023 - #4456471

The Sale Ends day:hour:minute counter appears correctly for a split second upon a product page's loading, then it reverts to 00:00:00:00.

If I'm signed out, then the counter shows correctly with no problem.

I have submitted your issue to our issue tracker. Is this happening on Desktop and Mobile? What browser are you using? Can you send a link to the product?

Update: The issue occurs on SAFARI. It works on Chrome on a desktop.

arifzhafir posted at 10:21 PM Tue, 21 February 2023 - #4456564

CHMedia posted at 2:03 PM Tue, 21 February 2023 - #4456505

arifzhafir posted at 10:40 PM Mon, 20 February 2023 - #4456471

The Sale Ends day:hour:minute counter appears correctly for a split second upon a product page's loading, then it reverts to 00:00:00:00.

arifzhafir posted at 10:40 PM Mon, 20 February 2023 - #4456471

The Sale Ends day:hour:minute counter appears correctly for a split second upon a product page's loading, then it reverts to 00:00:00:00.

If I'm signed out, then the counter shows correctly with no problem.

I have submitted your issue to our issue tracker. Is this happening on Desktop and Mobile? What browser are you using? Can you send a link to the product?

Update: The issue occurs on SAFARI. It works on Chrome on a desktop.

Can you send me a link to the product? I use a mac.

CHMedia posted at 1:36 PM Wed, 22 February 2023 - #4456610

arifzhafir posted at 10:21 PM Tue, 21 February 2023 - #4456564

CHMedia posted at 2:03 PM Tue, 21 February 2023 - #4456505

arifzhafir posted at 10:40 PM Mon, 20 February 2023 - #4456471

The Sale Ends day:hour:minute counter appears correctly for a split second upon a product page's loading, then it reverts to 00:00:00:00.

arifzhafir posted at 10:40 PM Mon, 20 February 2023 - #4456471

The Sale Ends day:hour:minute counter appears correctly for a split second upon a product page's loading, then it reverts to 00:00:00:00.

If I'm signed out, then the counter shows correctly with no problem.

I have submitted your issue to our issue tracker. Is this happening on Desktop and Mobile? What browser are you using? Can you send a link to the product?

Update: The issue occurs on SAFARI. It works on Chrome on a desktop.

Can you send me a link to the product? I use a mac.

Thank you. I'm using a mac laptop, and it's ANY product on sale, but here are a few: https://www.renderosity.com/marketplace/products/156892/roger-s8-synthesizer-for-ds-iray 

https://www.renderosity.com/marketplace/products/154649/fg-sacred-temple

https://www.renderosity.com/marketplace/products/157573/london-cafe-blue-angel

https://www.renderosity.com/marketplace/products/157677/modular-3d-kits-ancient-forest-path
https://www.renderosity.com/marketplace/products/155645/v3d-isla-g8f-g81f

arifzhafir posted at 7:10 PM Wed, 22 February 2023 - #4456634

CHMedia posted at 1:36 PM Wed, 22 February 2023 - #4456610

arifzhafir posted at 10:21 PM Tue, 21 February 2023 - #4456564

CHMedia posted at 2:03 PM Tue, 21 February 2023 - #4456505

arifzhafir posted at 10:40 PM Mon, 20 February 2023 - #4456471

The Sale Ends day:hour:minute counter appears correctly for a split second upon a product page's loading, then it reverts to 00:00:00:00.

arifzhafir posted at 10:40 PM Mon, 20 February 2023 - #4456471

The Sale Ends day:hour:minute counter appears correctly for a split second upon a product page's loading, then it reverts to 00:00:00:00.

If I'm signed out, then the counter shows correctly with no problem.

I have submitted your issue to our issue tracker. Is this happening on Desktop and Mobile? What browser are you using? Can you send a link to the product?

Update: The issue occurs on SAFARI. It works on Chrome on a desktop.

Can you send me a link to the product? I use a mac.

Thank you. I'm using a mac laptop, and it's ANY product on sale, but here are a few: https://www.renderosity.com/marketplace/products/156892/roger-s8-synthesizer-for-ds-iray 

https://www.renderosity.com/marketplace/products/154649/fg-sacred-temple

https://www.renderosity.com/marketplace/products/157573/london-cafe-blue-angel

https://www.renderosity.com/marketplace/products/157677/modular-3d-kits-ancient-forest-path
https://www.renderosity.com/marketplace/products/155645/v3d-isla-g8f-g81f

I was unable to replicate the issue on a Mac laptop. Do you have the newest updates for the OS and Safari?

CHMedia posted at 1:59 PM Tue, 21 February 2023 - #4456504

oaiki posted at 8:01 PM Mon, 20 February 2023 - #4456452

Sadly the quick view on the Marketplace seems to have broken, all I am getting is grey bar, using firefox and opera.

I have reported your issue to our issue tracker.

Okay, quick view fixed, thank you.

However, a small niggle, if you click to zoom in you can zoom in and out but not go back to the quick view overlay without using the browser's back button ...

Just noticed, the preview image scaling is not adapting to the browser window size, it was really nice when it did ...

The wishlist page used to show you the total value of all items in the list, I kind of miss that; it help me decide whether it was time to buy stuff  ;-)

An esthetic issue, text in buttons does not scale to the size of the button

oaiki posted at 7:17 PM Thu, 23 February 2023 - #4456744

CHMedia posted at 1:59 PM Tue, 21 February 2023 - #4456504

oaiki posted at 8:01 PM Mon, 20 February 2023 - #4456452

Sadly the quick view on the Marketplace seems to have broken, all I am getting is grey bar, using firefox and opera.

I have reported your issue to our issue tracker.

Okay, quick view fixed, thank you.

However, a small niggle, if you click to zoom in you can zoom in and out but not go back to the quick view overlay without using the browser's back button ...

I have added your suggestion to our issue tracker. Thank you.

oaiki posted at 7:21 PM Thu, 23 February 2023 - #4456745

Just noticed, the preview image scaling is not adapting to the browser window size, it was really nice when it did ...

Which preview image are you referring to? I have put this in our issue tracker but may need more information.

oaiki posted at 7:29 PM Thu, 23 February 2023 - #4456748

An esthetic issue, text in buttons does not scale to the size of the button

Where is this happening? I have put this in our issue tracker.

CHMedia posted at 9:29 AM Fri, 24 February 2023 - #4456782

oaiki posted at 7:21 PM Thu, 23 February 2023 - #4456745

Just noticed, the preview image scaling is not adapting to the browser window size, it was really nice when it did ...

Which preview image are you referring to? I have put this in our issue tracker but may need more information.

I can't remember which product I was looking at, and cannot recreate the issue; I probably missed the scroll left/right widget , zoomed in and got confused.

CHMedia posted at 9:32 AM Fri, 24 February 2023 - #4456783

oaiki posted at 7:29 PM Thu, 23 February 2023 - #4456748

An esthetic issue, text in buttons does not scale to the size of the button

Where is this happening? I have put this in our issue tracker.

The main place I have noticed this is on the checkout:

Also on the rewards page:

CHMedia posted at 9:32 AM Fri, 24 February 2023 - #4456783

oaiki posted at 7:29 PM Thu, 23 February 2023 - #4456748

An esthetic issue, text in buttons does not scale to the size of the button

Where is this happening? I have put this in our issue tracker.

The main place I have noticed this is on the checkout:

Also on the rewards page:

and ...

The Forum page ...

using my Android phone, with Renderosity open in Firefox browser, I have no longer an option to use my store credit for purchases. The usual options for gift cards and coupons are available, but no option or button to do payment from my store credit account exist. Has this been forgotten, or been moved elsewhere for Android users?

-------------------------------------------------------------------------------------

Don't render faster than your artistic Guardian Angel can fly... ;-)

Poser 5 to Poser Pro 11, Lightwave 11.6.3, Substance Painter, Substance Designer, Substance B2M, Filter Forge 9, Blacksmith3D 6 Pro, Easy Pose 2, UV-Layout Pro, UVMapper Pro, Paintshop Pro 2019, Python, Pz3editor, PHI Hierarchy Builder, Headshop 12, Lux-Render, Reality3D, numerous utility programs

Also in Windows on a desktop computer it has become impossible to checkout/pay with existing store credit? Accidentally or intentionally?

I would like to suggest that indicating coupon eligibilty by whether an icon is red or green is a poor choice for accessibilty.

While I'm not personally colour-blind, I do know users who are.

Store Credit could now be used, BUT:

Indicated and available Store Credit is WRONG

Pls see attached screenshots from my vendor controls and from attempted purchase/checkout

oaiki posted at 7:49 PM Fri, 24 February 2023 - #4456821

CHMedia posted at 9:32 AM Fri, 24 February 2023 - #4456783

oaiki posted at 7:29 PM Thu, 23 February 2023 - #4456748

An esthetic issue, text in buttons does not scale to the size of the button

Where is this happening? I have put this in our issue tracker.

The main place I have noticed this is on the checkout:

Also on the rewards page:

and ...

The Forum page ...

I have posted these screenshots to the issue tracker. Thank you.

Using Paypal, it asks to select item in a list with no options to select anything, so cannot buy anything now?

kol_2005 posted at 5:01 PM Mon, 27 February 2023 - #4457140

Using Paypal, it asks to select item in a list with no options to select anything, so cannot buy anything now?

I have reported your issue to the team and posted it into our issue tracker.

RagnarokEOTW posted at 11:17 AM Mon, 27 February 2023 - #4457089

I would like to suggest that indicating coupon eligibilty by whether an icon is red or green is a poor choice for accessibilty.

While I'm not personally colour-blind, I do know users who are.

We have posted this into our issue tracker. Thank you.

Suggestion: It would be nice to be able to filter marketplace pages to exclude owned products; the icon on the thumbnails is helpful but you have to scroll through them to find something that inspires and would enhance your library

oaiki posted at 6:43 PM Tue, 28 February 2023 - #4457270

Suggestion: It would be nice to be able to filter marketplace pages to exclude owned products; the icon on the thumbnails is helpful but you have to scroll through them to find something that inspires and would enhance your library

I have posted your request to our issue tracker. Thank you.

I bought some things last night and when you are on the account page showing the new purchases there is also a recommended tab.  I clicked that and it shows a bunch of products and there was one I was interested in and there appears no way to click the product to get to it IF it happens to be the First or Last image in the row of 4.  If I right click and open in a new tab it justs makes a copy of the recommended tab.  The product I wanted was either the first or last so clicking it just scrolled the list left or right.  It appears the ones in 2nd and 3rd position are clickable.

Poser 5, 6, 7, 8, Poser Pro 9 (2012), 10 (2014), 11, 12, 13

I hate Month End, accountants always on my back ...

Problem:

The "Ordered on" the order detail

Does not match that shown incorrectly on the "Print Receipt", it looks like it is printing the month number instead of the day number.

The "Ordered On" date on the "Order Details" Page is correct, the "Print Receipt" order date is not.

lauraguo posted at 4:22 PM Mon, 13 February 2023 - #4455815

espindav posted at 4:09 PM Mon, 13 February 2023 - #4455812

In the orders listing for our accounts will you be putting back the ability to hide the detail of the order so we can have only the list of orders.  That feature made it easier to navigate to the wanted order so that we can click on the order number to the detail of the order when we find it.

I see, thank you for the feedback. I can't say for certain what we'll do for that (team decision, not mine) but I'll definitely pass this feedback on.

I saw that you were able to do this.  Thanks

oaiki posted at 2:54 PM Wed, 1 March 2023 - #4457335

I hate Month End, accountants always on my back ...

Problem:

The "Ordered on" the order detail

Does not match that shown incorrectly on the "Print Receipt", it looks like it is printing the month number instead of the day number.

The "Ordered On" date on the "Order Details" Page is correct, the "Print Receipt" order date is not.

Yes, this is also happening to me.

mausel posted at 11:56 AM Mon, 27 February 2023 - #4457098

Store Credit could now be used, BUT:

Indicated and available Store Credit is WRONG

Pls see attached screenshots from my vendor controls and from attempted purchase/checkout

I believe that this is resolved. Let me know if you have any concerns.

Making sure we are fair.  We come on here to voice concerns about what is not to our liking or maybe needs o be fixed.  We also need to come here to let the Rendo folks know that they have done a great job at addressing these issues.  I don't know about anyone else, by the items and concerns I addressed have all been fixed and I am grateful.  For me, the store is running like a well spinning top!  Thanks guys for all of the improvements!!  Job well done!

cadman posted at 3:41 PM Fri, 3 March 2023 - #4457528

Making sure we are fair.  We come on here to voice concerns about what is not to our liking or maybe needs o be fixed.  We also need to come here to let the Rendo folks know that they have done a great job at addressing these issues.  I don't know about anyone else, by the items and concerns I addressed have all been fixed and I am grateful.  For me, the store is running like a well spinning top!  Thanks guys for all of the improvements!!  Job well done!

Thank you for reaching out! I will pass this along to the developers.

espindav posted at 9:11 PM Wed, 1 March 2023 - #4457353

oaiki posted at 2:54 PM Wed, 1 March 2023 - #4457335

I hate Month End, accountants always on my back ...

Problem:

The "Ordered on" the order detail

Does not match that shown incorrectly on the "Print Receipt", it looks like it is printing the month number instead of the day number.

The "Ordered On" date on the "Order Details" Page is correct, the "Print Receipt" order date is not.

Yes, this is also happening to me.

Yay! this is fixed the beancounters left mumbling profanities and I had a little dance round my cage.

Thank you

I'm trying to place an order but when I click the place order button all I get is an error

Something went wrong! Please correct the following error(s) and try again

• The country field is required.
• The region field is required.

The fields are filled in I even filled them in again but I still get the same error.

i am aware that i could go to a vendor's gallery and hit 'Credits', but that will give me all images that credit that vendor rather than sifting out a specific product.

@crapetoin, in the product page, there is a menu at the bottom, click "gallery", I believe that is what you are looking for (?):

Description |     Promo Credits|     Gallery |     More Items |     Reviews (0)

---

EVargas.Art

Richard69 posted at 11:36 PM Fri, 3 March 2023 - #4457563

I'm trying to place an order but when I click the place order button all I get is an error

Something went wrong! Please correct the following error(s) and try again

• The country field is required.
• The region field is required.

The fields are filled in I even filled them in again but I still get the same error.

Your issue has been reported to our issue tracker. Thank you for reaching out. 

Richard69 posted at 11:36 PM Fri, 3 March 2023 - #4457563

I'm trying to place an order but when I click the place order button all I get is an error

Something went wrong! Please correct the following error(s) and try again

• The country field is required.
• The region field is required.

The fields are filled in I even filled them in again but I still get the same error.

We were unable to replicate the issue. Can you proceed to purchase now? Do you have any other information? Maybe sitemail me a screenshot?

A rounding Issue?

Order #113949286 2023-03-08

My Beancounter is a fiery red-head, if you want to picture her reaction when she saw this, imagine Mt. Etna in full erruption ...

Should be $119.65, the extra penny is probably due to using the computed discounted item prices and not their invoiced value

Not getting full Reward Points

Order #113949286 2023-03-08

Reward points seem to be being awarded on the basis of 5 per $1 instead of the Prime 7 per $1

oaiki posted at 7:46 AM Wed, 8 March 2023 - #4457928

A rounding Issue?

Order #113949286 2023-03-08

My Beancounter is a fiery red-head, if you want to picture her reaction when she saw this, imagine Mt. Etna in full erruption ...

Should be $119.65, the extra penny is probably due to using the computed discounted item prices and not their invoiced value

I have reported both of your issues to our issue tracker. Thank you.

CHMedia posted at 3:50 PM Wed, 8 March 2023 - #4457954

oaiki posted at 7:46 AM Wed, 8 March 2023 - #4457928

A rounding Issue?

Order #113949286 2023-03-08

My Beancounter is a fiery red-head, if you want to picture her reaction when she saw this, imagine Mt. Etna in full erruption ...

Should be $119.65, the extra penny is probably due to using the computed discounted item prices and not their invoiced value

I have reported both of your issues to our issue tracker. Thank you.

Both issues seem to be fixed, Thank you

Hi,

Today I uploaded a "free". I have not been able to choose the figure to which it is dedicated: Kids 4. There are also many other figures missing...

Thanks !

My Store

My Freestuff

RAGraphicDesign posted at 2:11 PM Tue, 14 March 2023 - #4458429

Hi,

Today I uploaded a "free". I have not been able to choose the figure to which it is dedicated: Kids 4. There are also many other figures missing...

Thanks !

I have been informed that Kids 4 is an older Daz product. It is no longer available as a figure option on Renderosity. You can add it to the description or read me.

CHMedia posted at 4:46 PM Tue, 14 March 2023 - #4458448

RAGraphicDesign posted at 2:11 PM Tue, 14 March 2023 - #4458429

Hi,

Today I uploaded a "free". I have not been able to choose the figure to which it is dedicated: Kids 4. There are also many other figures missing...

Thanks !

I have been informed that Kids 4 is an older Daz product. It is no longer available as a figure option on Renderosity. You can add it to the description or read me.

Thanks for the clarification.
While I was loading the "free" I also noticed that the old versions of Poser are no longer available: even Poser 9 ....

My Store

My Freestuff

RAGraphicDesign posted at 5:10 AM Wed, 15 March 2023 - #4458481

CHMedia posted at 4:46 PM Tue, 14 March 2023 - #4458448

RAGraphicDesign posted at 2:11 PM Tue, 14 March 2023 - #4458429

Hi,

Today I uploaded a "free". I have not been able to choose the figure to which it is dedicated: Kids 4. There are also many other figures missing...

Thanks !

I have been informed that Kids 4 is an older Daz product. It is no longer available as a figure option on Renderosity. You can add it to the description or read me.

Thanks for the clarification.
While I was loading the "free" I also noticed that the old versions of Poser are no longer available: even Poser 9 ....

It's no longer available as well I believe.

Hi!

I used to be able to see items I purchased in my purchased items regardless of their status of 'Live' or 'Unavailable' . Now i can no longer view my 'Unavailable/Unviewable' status products which is an issue with me because if i can't see the product page in its totality, it means i have to download it and install it just to see what it's like. I hope you bring back the viewing of no longer available items in purchased area back. Thanks!

And also this year we have an April fish...?

Stop tamildhool01

My Store

My Freestuff

niceshoez posted at 7:40 PM Fri, 17 March 2023 - #4458904

Hi!

I used to be able to see items I purchased in my purchased items regardless of their status of 'Live' or 'Unavailable' . Now i can no longer view my 'Unavailable/Unviewable' status products which is an issue with me because if i can't see the product page in its totality, it means i have to download it and install it just to see what it's like. I hope you bring back the viewing of no longer available items in purchased area back. Thanks!

I have reported your inquiry to our issue tracker.

Regarding the opening in new tab issue from way earlier:

We've added a setting (Click your profile pic in top right, then Settings > Marketplace) for opening products in a new tab. The default is for them to not open in a new tab, but you can change that setting if you prefer products opening in a new tab.

This only applies to products displayed in the "tile" formats:

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niceshoez: You should now be able to view deleted products that are no longer available for purchase.