Forum: MarketPlace Customers

Subject: Cant access the Renderosity Prime Forum

snginc opened this issue on Feb 13, 2023 · 4 posts

snginc posted Mon, 13 February 2023 at 8:24 PM

I just purchased my Prime membership and when I tried to access the Prime forum I got the following message.

ShaniaB posted Wed, 15 February 2023 at 7:36 PM

Hello,

I've reset the expire date for your membership. Please try again and let me know either way if you can access the forum now.

snginc posted Thu, 16 February 2023 at 6:20 AM

ShaniaB posted at 7:36 PM Wed, 15 February 2023 - #4456014

Hello,
I've reset the expire date for your membership. Please try again and let me know either way if you can access the forum now.

I've got access now. Thanks!

ShaniaB posted Thu, 16 February 2023 at 9:28 AM

Great! No worries! :)