Forum: MarketPlace Customers


Subject: Can't download file

taoz opened this issue on Feb 25, 2023 · 4 posts


taoz posted Sat, 25 February 2023 at 6:38 AM


I'm getting an error message when trying to download a certain file:

<Error>
<Code>InvalidArgument</Code>
<Message>
Header value cannot be represented using ISO-8859-1.
</Message>
<ArgumentName>response-content-disposition</ArgumentName>
<ArgumentValue>
attachment; filename="Zeamar’s texture pack vol. 1 - Brick walls and pavements_73512.zip"
</ArgumentValue>
<RequestId>MTVSXSZRVY2SF78E</RequestId>
<HostId>
swnwRlAphkrz11CFsekLqblgoKCt2FiMei9k8Z30ZeNaPjrKtt4r0zD1+vDWJgAUd+8Go3b8PYU=
</HostId>
</Error>

Looks like there is a general problem with file name encoding causing strange characters in some file names on the Product Library pages,
a couple of examples:

Little Zoé-by-Tipol_194654.zip
SaraLucía For Genesis 8 Female 01_295242.zip

these do download OK though, with file names being converted to Unicode during download.


ShaniaB posted Sat, 25 February 2023 at 3:32 PM

Our team will take a look into this shortly. Thank you for your patience while this is looked into. This might take some time.


Thank you for letting us know!



ShaniaB posted Tue, 28 February 2023 at 3:08 PM

Hey Taoz,

Do you happen to have the link to the product you're trying to download? 



taoz posted Tue, 28 February 2023 at 4:25 PM

The URL is:  https://www.renderosity.com/marketplace/products/69641/zeamars-texture-pack-vol-1-brick-walls-and-pavements

The wrongly encoded file name is inside the error message in my first post.