Forum: MarketPlace Customers


Subject: Rewards Points not applied at the Prime Rate

efgnow opened this issue on Feb 25, 2023 ยท 14 posts


efgnow posted Sat, 25 February 2023 at 10:00 AM

Hi,

I am a Prime member, and my subscription is current.

I placed an order yesterday, total $18.93. At that time, my pending points total was zero.

The Rewards Points, at the Prime member rate of 7 pts per dollar, should have come to 132 pts or so.

My Rewards points page only shows  95 pts pending. That's the amount that would apply for non-Prime members.

I sent an email to admin @ renderosity, but had no response, so I'm posting this here.

This needs to be fixed, so I receive the correct Prime member Rewards points.

I can't help wondering how many other times this may have happened.

Thanks.