Forum: MarketPlace Customers


Subject: Forgot to apply credit

gmm2 opened this issue on Mar 27, 2023 ยท 3 posts


gmm2 posted Mon, 27 March 2023 at 4:47 PM

I entered in store credit to cover my latest purchase, but accidentally clicked "purchase" before actually applying it. The order is currently unpaid, and I would like the appropriate amount from my store credit to cover it, please.

Order #113957140


jennblake posted Mon, 27 March 2023 at 5:03 PM

Hi.

We have no way to apply the credit to the order after it is placed. I have deleted that order for you so that you can place a new order with the credit applied. :smile: 


gmm2 posted Mon, 27 March 2023 at 5:17 PM

That works, too. Thank you!