Forum: MarketPlace Customers

Subject: Email deliverability issues

jennblake opened this issue on Jun 08, 2023 · 4 posts

jennblake posted Thu, 08 June 2023 at 11:22 AM

We are experiencing an uptick in email deliverability issues to certain gmail accounts. We are going to investigate possible solutions to those and/or improvements to the suppression system. In the meantime, please whitelist the following mailboxes in your gmail account:

Vendors should probably whitelist these as well:

Thank you.

Jenn

Miss B posted Thu, 08 June 2023 at 4:35 PM

Thanks for letting us know about this Jenn. I have 3 Gmail accounts, but you folks are only involved with one of them, so will make these updates shortly.

_______________

OK . . . Where's my chocolate?

Butterfly Dezignz

Raindroptheelf posted Fri, 09 June 2023 at 3:05 PM

Yes, I got a site mail reg my email could not be reached.

Whitelisted the first 3 :)

RFreise posted Tue, 08 August 2023 at 5:15 PM

I have all three whitelisted and am not getting emails for purchases, forums, or for vendors and galleries that I watch