Forum: MarketPlace Customers


Subject: Tempesta3D Retiring Products - previous purchases not showing up

consumer573 opened this issue on Jul 17, 2023 ยท 5 posts


consumer573 posted Mon, 17 July 2023 at 10:35 AM

Renderosity bought Poser from Smith Micro. 'Content Paradise', a competitor to Rendo and DAZ was owned by Smith Micro, and had the early Poser characters. I believe Renderosity bought that as well.

I was looking at Tempesta 3D's retiring products and was sure I had purchased a lot of them. I went to my receipts/purchases log and found that I did, most of them on February 8th, 2011. It was through Content Paradise.

I thought that my purchases through Content Paradise had transferred to Renderosity? It looks like I paid $7.00 each for the Tempesta products and they were on sale for 30% off.


Assistance, please



ShaniaB posted Mon, 17 July 2023 at 3:29 PM

Hello,

I am checking into this for you and will have an answer within the next 1-2 business days. Thank you for your patience while I look into this.



hborre posted Mon, 17 July 2023 at 7:19 PM

Nope, that is not the case.  For the most part, if any of those purchases were not archived by you then you should consider them lost.  With exception of Miki 4, most of my purchases are gone forever.


consumer573 posted Mon, 17 July 2023 at 8:22 PM

Thank you Shania.



ShaniaB posted Tue, 18 July 2023 at 4:09 PM

No worries. Sadly, hborre is correct. Some vendors reuploaded their products from CP. But otherwise, no previous purchases were gifted to your account. I'm sorry I couldn't be more helpful to you.