Giana opened this issue on Jan 17, 2024 ยท 9 posts
Giana posted Wed, 17 January 2024 at 1:48 AM
are all clearance items on sale for the 75/80% off?
some items are still showing the regular clearance pricing, so some clarification would be greatly appreciated...
thanks in advance
yaugt posted Wed, 17 January 2024 at 3:05 AM
looks like they're working on it as the banner leads to a 404 page now.
lauraguo posted Wed, 17 January 2024 at 9:20 AM
Only select clearance items are on sale (not all of them). You can see all included products here: https://www.renderosity.com/marketplace/browse?sales_events=672
Here's a working link to the article about this sales event: https://www.renderosity.com/article/28062/clearance-sale. We're currently working to replace the broken link with the correct one.
So sorry about the confusion there. Please don't hesitate to reach out if you have any other questions.
Thank you for your patience and for shopping with us :)
Laura
Giana posted Wed, 17 January 2024 at 11:06 AM
thank you for clearing that up for me. i was a bit confused as the article did not say "select" anywhere as it usually does when that kind of caveat is applicable...
i was all excited, and thought i was going to be able to clear some of my Wishlist items... auh well...
hopefully the event will prove to be a success so as to encourage more frequent similar events with wider vendor participation...
lauraguo posted Wed, 17 January 2024 at 11:22 AM
Ah, the confusion there totally makes sense. I'll pass that feedback on to promotional staff--thank you.
shonsu posted Wed, 17 January 2024 at 3:35 PM
Hi - Another issue is the minimum $3.50 rule. If you're below you can't purchase the item and all I want to do is buy the one product.
lauraguo posted Wed, 17 January 2024 at 4:03 PM
shonsu, unfortunately we can't lower the $3.50 minimum purchase amount right now. (We have it to cover transaction fees, and it's something that we're planning on taking a closer look at in the future.) Really sorry about that, I wish I could help you more there :(
Thanks for understanding, and please let me know if there's anything else I can help with.
lauraguo posted Wed, 17 January 2024 at 4:04 PM
For anyone else who has a question, I recommend submitting a support ticket: https://support.renderosity.com/. We can better track/respond to questions there.
3-DArena posted Sun, 21 January 2024 at 12:02 PM
Giana posted at 11:06 AM Wed, 17 January 2024 - #4480464
thank you for clearing that up for me. i was a bit confused as the article did not say "select" anywhere as it usually does when that kind of caveat is applicable...
i was all excited, and thought i was going to be able to clear some of my Wishlist items... auh well...
hopefully the event will prove to be a success so as to encourage more frequent similar events with wider vendor participation...
Those items can and do disappear instead of going into these sales and then being removed.
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