RobZhena opened this issue on Apr 09, 2024 · 9 posts
RobZhena posted Tue, 09 April 2024 at 10:03 AM
On my iPad, the scrolling sales items at the top of the page (not the banner, the new “feature”) keep forcing the page to refresh. It is now too annoying t view the products below because each refresh moves where I am. If this keeps up, I will stop shopping here.
msansing posted Tue, 09 April 2024 at 10:30 AM Site Admin
Thank you for your feedback, I will forward on to our developers for review.On my iPad, the scrolling sales items at the top of the page (not the banner, the new “feature”) keep forcing the page to refresh. It is now too annoying t view the products below because each refresh moves where I am. If this keeps up, I will stop shopping here.
lauraguo posted Fri, 12 April 2024 at 9:53 AM
We've updated the site so that it won't jump around. There may be some weirdness with blank space around the Premier Releases, but we'll address that early next week. (We wanted to get this temporary fix out so that you and everyone else could browse in peace.)
Thanks again for reporting this, and please feel free to let us know any other feedback that you have.
tykey posted Fri, 12 April 2024 at 10:05 AM
Thank you for the fix. It is VERY much appreciated!
RobZhena posted Fri, 12 April 2024 at 12:54 PM
Thank you!
Klutz posted Sat, 13 April 2024 at 9:16 AM
I have no idea why my previous post has been deleted.
I was just asking why rwo lots of disorientating scrolling items was deemed necessary!
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Giana posted Sun, 14 April 2024 at 8:21 PM
for me the scrolling moves a bit too quickly to truly understand what it is i'm looking at...
frankly, i had to block it cause it was making my vertigo act up a touch...
lauraguo posted Mon, 15 April 2024 at 10:44 AM
We just launched another improvement to the Premier Releases scroller, to fix any additional weirdness. It should also be more responsive on mobile.
Klutz: I'm not sure what happened there. I'm not seeing any previous posts from you on my end :(
Giana: Ah, that's not good! Totally understand how that can be disorienting. The scroller has been completely re-built, so that may have helped. Regardless, I'll make a note to see what we can do there (slowing down transitions, or some different kind of transition?)
Thanks again for all your feedback, and for shopping with us. As always, if you have any feedback about this change, please let me know.
joannaylor posted Mon, 06 May 2024 at 3:05 AM
Thank you very much for the repair, I will continue to shop. strandsWe've updated the site so that it won't jump around. There may be some weirdness with blank space around the Premier Releases, but we'll address that early next week. (We wanted to get this temporary fix out so that you and everyone else could browse in peace.)
Thanks again for reporting this, and please feel free to let us know any other feedback that you have.