Forum: Suggestion Box


Subject: There is nothing worse than store listings that jump around nonstop

mamba-negra opened this issue on Apr 11, 2024 ยท 6 posts


mamba-negra posted Thu, 11 April 2024 at 8:26 AM

Your scrolling premier release changes height sometimes depending on your screen width. Which means that while you are looking through the list of items on the page, they shift up or down a row depending on how many rows are in that top set. Sometimes today, it was 1 row and then it would shift to two pushing things up and down depending. It's bad enough that I just close the window after it happens a few times which probably limits my exposure to new items that may have been of interest to me. I seriously doubt I'm the only one. 


Rhiannon posted Thu, 11 April 2024 at 10:35 AM

Absolutely agree, 100%.

lauraguo posted Thu, 11 April 2024 at 2:43 PM

Thanks for letting us know, that's definitely an issue. Developers are currently working on this.


lauraguo posted Fri, 12 April 2024 at 9:53 AM

We've updated the site so that it won't jump around. There may be some weirdness with blank space around the Premier Releases, but we'll address that early next week. (We wanted to get this temporary fix out so that you and everyone else could browse in peace.) 

Thanks again for reporting this, and please feel free to let us know any other feedback that you have.


Klutz posted Sat, 13 April 2024 at 6:38 AM

TBH I am a bit puzzled by this addition.

We already have one scrolling banner taking up screen space & adding confusion, why do we need a second? :0/

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lauraguo posted Mon, 15 April 2024 at 10:47 AM

We just launched another improvement to the Premier Releases scroller, to fix any additional weirdness. It should also be more responsive on mobile.

Thanks again for all your feedback, and for shopping with us. As always, if you have any feedback about this change, please let me know. 

Klutz: I think the advantage of the Premier Releases is that actual products are showing (instead of banners advertising sales events). It does take up more space, and I can see what you mean by adding confusion. (I assume because you're expecting products you searched for, and the Premier Releases are in that area.) I'll make a note of your feedback though, for the rest of the team.