Forum: MarketPlace Customers


Subject: Problems with download

Lunaseas opened this issue on Aug 14, 2001 ยท 9 posts


Lunaseas posted Tue, 14 August 2001 at 3:33 PM

I purchased Asia and couldn't download it. I kept getting a message saying that a plugin didn't work and I couldn't download. I didn't have this problem with the Ultrasalon hair I purchased...help!


vette posted Wed, 15 August 2001 at 8:49 AM

Your downloads have been reset. Please try again. If you continue to experience difficulty please email store@renderosity.com. yvette renderosity admin


Lunaseas posted Wed, 15 August 2001 at 9:14 AM

Sorry it's still not working.-Kirsten


vette posted Wed, 15 August 2001 at 9:24 AM

You might want to change internet browsers as sometimes that's the problem. I'll be happy to email it to you if your ISP will allow larger files. yvette


Lunaseas posted Wed, 15 August 2001 at 10:54 AM

I tried different browsers. But if you would please email it to me a jacobus@star-link.net I would be very greatful. -thanks- Kirsten


vette posted Wed, 15 August 2001 at 11:12 AM

Ok, I am doing that now. Give it a little time as this is a large file :) yvette


vette posted Wed, 15 August 2001 at 9:37 PM

The file has been sent via email. Please let me know if you received it. yvette


Lunaseas posted Thu, 16 August 2001 at 10:16 PM

Got it, thanks!:)


vette posted Thu, 16 August 2001 at 10:59 PM

great!! Enjoy :)