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Photoshop F.A.Q (Last Updated: 2024 Nov 26 6:58 am)

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Subject: Having a difficult problem

Netfury opened this issue on Oct 28, 2001 · 3 posts
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Netfury ( ) posted Sun, 28 October 2001 at 7:55 AM · edited Fri, 16 August 2024 at 7:20 AM

Sometimes when i open a pic or save something in photoshop 6 it closes all of a sudden and it doesnt save anything.this is a real pain because i keep reinstalling but that doesnt help.some said its the ram but its not.on the pc that it happens to has 128mb of ram, i close all my other programs when i run photoshop 6 also.But on my laptop which has 64mb it works perfectly with no sudden closes.Can anyone please help me?

Cozmic ( ) posted Sun, 28 October 2001 at 11:45 AM

what OS and what video card ? 128 Mb is plenty of memory for PS6 are you doing the same thing each time it crashes? or is it a random event ?

bonestructure ( ) posted Mon, 29 October 2001 at 3:40 AM

P6 is a major memory hog. It might help if you reboot windows before you run it. A lot of other programs are memory grabbers, and even after you close them down they still hold on to the memory. I have like 316 mb of memory, and even I have trouble using Pshop now and then if I don't start with a fresh memory file. Also, you might see if you have enough room on your scratch disc. Photoshop doesn't just save an image, it also saves a memory image of your work, usually on the scratch file. This is what allows it to use the history brush and undoes and all. If your scratch disc doesn't have enough space on it, app 2 times the amount of your memory, that can cause problems too.

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