frost opened this issue on Nov 01, 2001 ยท 5 posts
frost posted Thu, 01 November 2001 at 9:28 PM
I bought some clothing items a while ago from the store and for what ever reason my pc decided to kunk out on me before i can back up my latest purcases. Daz will let me do it for a small fee to get a back up on cd. Do any knows if the store does anythignlie that or would I have to talk to the artist directly. Thanks in advance for any help. Frost
Helen posted Thu, 01 November 2001 at 10:05 PM
If you get in touch with admin here they will reset your downloads.. No cost is involved. They will need to know what name etc you purchased under.
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Senior MarketPlace Tester
If anyone sees a mind wandering aimlessly around..... It is mine.
I want it back.
pendarian posted Thu, 01 November 2001 at 10:40 PM
frost, unless you absolutely want the daz files on a CD they will also reset your downloads for no cost there. I've had to do it several times, until I finally transferred them over to a cd myself.
mi-scha posted Fri, 02 November 2001 at 4:59 AM
Attached Link: http://www.renderosity.com/softgood.ez?Sectionid=18
The store does CD burning and shipping. :) I don't know if this is also valid for previous purchases.
Jim Burton posted Fri, 02 November 2001 at 8:37 AM
Incidently, you also get three downloads before your counter has to be reset. I find this handy for updates to my items, I just notify the customers, they can get th enew version (which new customers automatically get) at their conveinence.