I am considering getting a year's subscription to Poserworld by Christmas. I've read some good things about Poserworld's subscription service/content. I have recently gone over the site, and found things quite confusing. The first source of confusion is "just who are you?!" The site clearly says Poserworld, but I've heard it called PWFW. The layout of the site is extremely confusing since so much of it is taken up with ads and navigational links... fully an entire screen wasted since I need to scroll down to see the substance of the pages. When we subscribe do we see these same pages, or perhaps a more refined site, minus that annoying Bryce banner, etc? What exactly do we get with our year's subscription? Is it all the Poserworld CD's that have been made, plus any new content that is created during that year? I assume we download everything we get. Are there any limitations on the downloads? Is there a limit of files per day, or MBs, or anything like that? I browsed the previews of some CD's. I don't care to pay for demo software. We can download that for free almost anywhere. Who is Internet Eye Magazine? They take up a screen or two at the top when I am trying to preview what's on the cD's... I have an idea that the subscription to Poserworld is money well spent. It's just a little hard getting the whole picture because of the way the site is laid out. Hopefully someone is working on improvements in that regard. One huge concern for me is Customer Service and Technical Support. I need the ability to contact someone quickly and efficiently if there is a problem. I like to support the Poser community, whenever possible. I did that recently, and frankly that experience was terrible. Luckily this person was in a broker partnership with DAZ, and DAZ seemed to care more for my business than the artist. So help me out here, tell me what you love about Poserworld and your subscription service. Don't be afraid to show me some of the goodies you got. Tell me about the wonderful Technical Support and Customer Service. Reassure me that you have no problems with downloads and installs.