drafter69 opened this issue on May 24, 2002 ยท 6 posts
drafter69 posted Fri, 24 May 2002 at 5:50 PM
I placed my order. Your credit card merchant account accepted the order. I received a confirmation about my order. Why can't I download my purchase. This is a poor way to run a company.
ClintH posted Fri, 24 May 2002 at 5:57 PM
Hello, Thank you for purchasing from Renderosity's MarketPlace. As part of our verfication process we ask that you send us the toll free or security number off the back of your credit card along with your Renderosity member name. When we have that information, we'll be happy to activate your purchase. Send this information to store@renderosity.com This is for first time purchases only. All future purchases will be available for immediate downloading. Clint Hawkins Renderosity MarketPlace Manager
Clint Hawkins
MarketPlace Manager/Copyright Agent
All my life I've been over the top ... I don't know what I'm doing
... All I know is I don't wana stop!
(Zakk Wylde (2007))
drafter69 posted Fri, 24 May 2002 at 6:03 PM
Why do I have to send it again? It was sent with the original credit card order.
ClintH posted Fri, 24 May 2002 at 6:30 PM
For security reasons. Clint
Clint Hawkins
MarketPlace Manager/Copyright Agent
All my life I've been over the top ... I don't know what I'm doing
... All I know is I don't wana stop!
(Zakk Wylde (2007))
drafter69 posted Fri, 24 May 2002 at 6:48 PM
Hey, it's your system and you can do as you please but remember that it's my money and I spend it where I please!
ClintH posted Fri, 24 May 2002 at 7:10 PM
Very true. This is for first purchases only. All future credit card purchases are available for immediate downloading. Thanks for shopping at the Renderosity MarketPlace! Clint
Clint Hawkins
MarketPlace Manager/Copyright Agent
All my life I've been over the top ... I don't know what I'm doing
... All I know is I don't wana stop!
(Zakk Wylde (2007))