EricofSD opened this issue on Jul 02, 2002 ยท 26 posts
EricofSD posted Tue, 02 July 2002 at 2:33 AM
I've had ongoing problem at home trying to access the site. Seems to be a router problem now I think. (cuz it happens in both of my dual boot operating systems) I sent an email to Reba this evening around 9:30 pm or so hoping that she would address it in the next day or so. Guess what... she responded right away. She extended my vouchers, which I didn't realize were time limited, and gave some advice on the web site. She said DAZ was not down, as did all of you. I tried her suggestions and even reconfigured the router. Got on for a bit then locked up again. I can see any other site, like 'osity, obviously. Will try from work in the morning and hope that DAZ will cut me some slack on the sale (this has been a week long or more problem for me trying to build up the purchase basket without getting kicked out). Point is, she worked with me by email until after 11pm. That lady deserves a high five and she's a tribute to DAZ that she would be around so late and so willing to help. Cudos to Reba and cudos to DAZ to have her.