According to Starlet at CL, CL has permission from those who preordered P5 to IMMEDIATELY charge our accounts for P5. Nope, not when they ship, but IMMEDIATELY. According to Starlet, somewhere in the following quote preorder customers gave CL permission to do so... "Limited time pricing offers. Offers available only through the Curious Labs Web Store. International prices may vary. Offers are not available in all countries. These are hard goods only; no electronic software download qualifies for these special offers. Please preorder Poser 5 separately or your other goods will be put on hold until Poser 5 ships. Preorders will be charged in full. California residents will be charged the appropriate sales tax. All sales are final. Poser 5 is scheduled to ship no later than September 15th 2002." She says this (referring to P5) "is a non-standard issue for our store and orders are not processed in the normal way". Where in any quote does it say that CL will charge preorder customers BEFORE it is shipped, or in Starlet's words at "THE TIME OF ORDER"? All I see it says pertinent to this issue is "Preorders will be charged in full" That sentence says nothing about WHEN it will be charged. It is very nice of CL to indicate that P5 is "scheduled to ship no later than September 15th 2002", but since they are not guaranteeing it then preorder customers are in the position of giving you money at this point for vaporware. While I'm sure some lawyer could defend this position I think this is a very dirty, underhanded business practice. No threats yet, but I think you should rethink your practice.