Hello, A response to the flurry of questions and concerns surrounding the Poser 5 installation process is in order. According to most EULAs, software is something like renting a sofa: You pay for the privilege of having a piece of furniture in your house subject to certain conditions, however the sofa remains the propery of the rental company. The software company retains full ownership of the code sitting on your computer. This is hardly unique to Poser: Read the EULAs for all of "your" software and you'll see the same thing repeated over and over again. Your daily life is rife with security measures designed to keep people from stealing your property (door locks, window bars, alarms, access cards, passwords, firewalls, virus scanners, etc.). Crime is something we must all live with. You complain about being honest people who have to pay for crime by being forced to register Poser 5. It's a valid complaint and I personally agree with you in principle. The mere concept that honest people must alter their behavior and spend resources to guard against crime is abominable. Here again, Poser is very far from unique: Ever get a key duplicated? Talk into an intercom before being buzzed into an apartment? Pay your insurance bill (some 20% of which goes to nothing but covering the cost of fraud)? Go through airport security, etc. What's the first thing many of us do when we move into a new place? Change the locks? Also, didn't you have to register in order to be able to use this very site? The point is self-evident: Your daily life is filled with safeguards of varying degrees of effectiveness, many of them far more repetitive than occasionally having to register software. Here's how the Poser 5 registration process works and the most common special cases: When you install Poser 5, you will be required to input your contact information and serial number. The installer generates a unique Challenge Code that requires an equally unique Response Code to unlock. You can register online via the Web or via email, phone, fax, snail mail, carrier pigeon, smoke signal, etc. Curious Labs values our customers' privacy and takes steps to safeguard that information. For example, we do NOT sell your information. The entire process takes only a minute or two. I myself have used it numerous times during testing and it has worked flawlessly every time. The Challenge Code is tied to the machine you are installing Poser on. Thus, the Challenge Code used for Computer A will not work for Computer B. What about upgrading your computer? Provided you use the same hard drive, I don't think you'll need to re-register (but don't quote me on that). What if you change hard drives? No sweat. Simply send us your new Challenge Code, confirm your registration information, and you'll get a new Response Code. Think of it like locking yourself out of your car: The locksmith will verify that you have a legitimate reason to enter the vehicle, open the door, tip his hat, and send you on your way with the absolute minimum hassle. What about multiple installations? The EULA clearly states that you can install Poser 5 on more than one machine at a time provided that only one copy of our software is running at any one time. No problem. Simply install and register each new installation. In fact, you have a certain number of "free" installations before any flags are raised. And if you exceed that number? Contact Tori (Starlet) with your registration information. Shemay ask a few questions about why you're installing Poser so many times, verify your information, and issue a new Response Code. Got a desktop and a laptop? Go for it! Just please don't have Person A running Poser 5 on the desktop while you or Person B is using Poser on the laptop. We built in this leeway precisely to address your very legitimate concerns. What if Curious Labs closes down? I truly don't see that happening in the forseeable future! However, Curious Labs has previously stated on this forum that we will not leave our customers hanging should this occur. If we do go out of business, you will still be able to use all of our secured products. What exact form will that take? I'm honestly not sure, but our commitment remains. As you can see, we have implemented a balanced system that will protect our investment while minimizing the impact on you, our honest customers. I believe this post addresses the concerns I've seen raised in previous threads and hope you can see that our measures are far from Draconian. :-) Anthony Hernandez Curious Labs