DAZ3D opened this issue on Sep 03, 2002 ยท 17 posts
DAZ3D posted Tue, 03 September 2002 at 8:30 PM
Attached Link: http://www.daz3d.com
Hello everyone,This message is for everyone who has posted here concerning the latest events at Daz3d. First of all, I would like to thank everyone for the enthusiasm and support for our latest mystery model, the Millennium Dragon. From what Ive heard and read, it seems safe to say that the general response of the community has been one of appreciation and joy. Thats exactly what we had hoped for.
We are also aware of the problems too many of you have ran into since the big change in our site was instituted Friday of last week. We have recently made several significant changes to our site:
New IP address: for this reason some of you have had trouble seeing www.daz3d.com at all- once your ISP updates its DNS list, you should see us just fine.
New website coding: This is perhaps the biggest change that all of you have noticed. We have finally thrown away our old MIVA Merchant software and are in the midst of getting our new site up to speed. We apologize that it was not nearly bug-free enough when it launched last week, but our MIVA store was running even worse if you can imagine. Though many of the MIVA problems were not as immediately noticeable to many of you, the problems were becoming absolutely horrendous for DAZ. Countless times, customers have had problems getting downloads when they purchase online and are forced to wait until a DAZ representative can personally fix the problem. We said Enough! and had a custom store created for us. Despite the expense, we know that in the long it will be an investment well worth every cent.
Our new store IS SECURE!! It uses frames for the display of the various pages within our site. Due to this, the padlock you would normally see at the bottom of your browser is no longer displayed when you enter the secure portion of our site. The https:// prefix is not displayed either, since only one frame of the page is being updated. This whole idea is being worked on as we speak, too. Our security certificate is still valid and secure, you need not hesitate to purchase through our store.
Any trouble that you continue to encounter, please email us an explanation and we will let you know what the status is for its remedy [sales@daz3d.com].
While this transition was not as smooth as we would have hoped, it has been very valuable to us in trouble-shooting our new store. We are hard at work on many new features, such as the Platinum Club that has been mentioned briefly in this forum. Many of the new features on our site that you will be seeing in the very near future were simply not an option with our old setup.
We wish to thank you all for your patience and candor with us during this time. We will extend the sale of the Millennium Dragon accordingly. Please keep checking the site for the up-and-coming additions to our site. They will be very, very big and (we hope) very, very nice for you - the consumers.
Thanks again,
Steve Kondris
DAZ Productions, Inc.