notime6 opened this issue on Sep 11, 2002 ยท 5 posts
notime6 posted Wed, 11 September 2002 at 9:06 PM
I just purchased Vicky changing fantasy suit from daz but i had the wrong button clicked and got the Mac version instead of the windows version. I tried the mac to windows converter in the freebies but it just kept trying to save ia as an .sit file again I wrote Daz and I hope that they can adjust it for me. but if they can't is there a converter that any one can recommend. Or offer an advice Thanks Notime6
Marque posted Wed, 11 September 2002 at 9:13 PM
Send an email to sales@daz3d.com and they will fix you up. Be sure to send a copy of your receipt. They will take care of you, they have excellent customer support. Marque
Turtle posted Wed, 11 September 2002 at 10:28 PM
No Problem, write sales or AnneMarie. They are so great at fixing things. don't even try and make it work.
Love is Grandchildren.
Cromwell1 posted Thu, 12 September 2002 at 12:03 AM
you could try alladin expander. that is what I use for all my .sit files. works like a charm
pigfish posted Thu, 12 September 2002 at 2:03 AM
Don't be afraid to call DAZ customer service, either. I've had no many PC snafu's that I'm on a first-name basis with Reba. No matter how weird the problem, DAZ's excellent customer service has ALWAYS come through.