To Whom It May Concern: I recently purchased Poser 5. After receiving notification that my copy had been shipping, I was told about the new security features that are a part of the program. I visited the Curious Labs website and found some information that I find disturbing. While I understand Curious Labs desire to protect their software from piracy, I do feel that many of the features are restrictive to the legitimate consumer. "How does the Poser 5 protection system work? Poser 5 is protected by a lock and key system that prevents unauthorized use of the software and your serial number." In truth, what this is intended for is to prevent or attempt to prevent unauthorized copying and use of the program. More importantly it is to prevent loss of revenue from sales of Poser 5. In reading about the lock and key system of Poser 5, several things came to my attention also. For example: "How many times can I contact Curious Labs for a new Response Code? We currently permit three unique Response Code keys to be generated for your serial number of Poser 5. In most normal circumstances our service department will allow additional keys to be generated. You will need to contact our service department for additional keys." "What happens if I need more than the "allowed" number of registrations? If you applying for a fourth or greater new Response Code key, you will be informed that you have exceeded the maximum number of allowed installations. If you need additional Response Code keys you should send your request to our service department via email or fax. It will be helpful for you to describe your reasons for requesting additional Response Code keys. It is Curious Labs' policy to permit our legitimate customers to use our products to their full potential. You may be asked to confirm your registration information to confirm your identity." As stated in the above paragraphs, should you need more that three unique response codes, if the situation that you experience falls within what Curious Labs service department deems, "most normal circumstances", they will create additional keys. What is considered "normal"? At the price that I paid for the program, any additional keys I need should be created with no problem, regardless of the circumstances. As far my having "describe" my reasons for requesting additional Response Code keys, I paid for the program. Whether I need to reinstall it 4 times or 100 times, the only thing I should have to explain is that I have to reinstall Poser 5 and need a new code. "Can I install Poser on more than one computer at a time? Yes. Your Poser 5 End User License Agreement (EULA) specifically allows you to install your copy of Poser 5 on more than one computer provided you never run that copy on more than one computer at a time. For example if you have a desktop and a laptop computer, you may install Poser 5 on both computers but cannot run the application on both computers simultaneously. You will need to register on both systems as they will create unique Challenge and Response codes for each system." As this is not clearly explained, does this then mean that I must pay an additional $329.00 to run the program on both of my systems? "Can I run the same copy of Poser 5 on more than one computer at a time? No. Running your copy of Poser 5 on multiple machines is a violation of the Poser 5 license agreement. Poser automatically checks your local network (if any) for other running versions using the same serial number. Please Note- Poser 5 does not report back any information to Curious Labs, or any other party when it is checking across your local network." The above two statements seem to contradict one another. For example, I travel. I would like to have the program installed on both my laptop and my desktop. If I am away from my desktop and decide to work in Poser 5 and while I am away, my daughter decides that she would like to work with the program also, what happens then? Do one of the programs shut down or just not load? Since the program was purchased by me and is on my computers, I am not allowed to run the program without coordinating use times with other computer users in my household? This is asinine. Clearly Curious Labs feels that these safeguards are necessary to prevent theft. However in doing so, they have created a situation wherein the legitimate consumer feels that they are the ones who have to jump through technical hoops to use the program. Had I been aware of these restrictions before I purchased Poser 5, I may have reconsidered.