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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 28 10:29 am)
Contact and Support Information:
To reach our Marketplace staff, please open a support ticket at
support.renderosity.com
Our goal is to respond to support tickets within 24 hours, 7 days a week.
Thierry, When the product is tested and released into the MarketPlace you will have access to your Advertising Control Room from your Accounting Page. This is where you will be able to upload your Free banner ad. Clint
Clint Hawkins
MarketPlace Manager/Copyright Agent
All my life I've been over the top ... I don't know what I'm doing
... All I know is I don't wana stop!
(Zakk Wylde (2007))
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Hello,
I've just uploaded my first product to the MP today (THE_KONG_PACK) and everything worked fine.
But (there is always a but), I have two questions.
First, when I go to my "Pending Product" Page the thumbnail doesn't appear, there is an empty space with an X.
Is that normal or will I have to "edit" and upload a new thumb?
My second question is about the promotion banner that appears in the top of the Renderosity's pages.
I didn't see anywere how to upload one. Is it a special feature for some salers only or something like this?
Thierry