I'm seriously contemplating returning Poser 5. Went to CL web site and read the return policy. Please read this and see if this means what I think it does...I cannot find wording that says the product can be returned unless it is unopened or defective...as in bad CD, etc...and defective merchandise seems to be an exchange not a refund. I have to assume CL would refund in the case of P5 considering the condition of the released product, but it states here credit for unopened or exchange of defective products. ------------------------------------------------------ Return Policy Curious Labs only accepts returns on unopened product purchased directly from our store and defective merchandise within 90 days of purchase. If you would like to return an unopened copy and did not purchase directly from Curious Labs, please contact the place of purchase for a return. In order to process your return of an unopened product, please send an email message to orders@curiouslabs.com to request an RMA number with the reason for requesting a return. Please provide your order number from our online store. If you are requesting an exchange of defective merchandise, please email service@curiouslabs.com with why you believe the product is defective to receive an RMA number. If you did not order from the online store, you will need to provide proof of purchase before we can proceed with the exchange. We will ship the new parts to you upon receipt of your defective materials. You may choose to have your replacement sent immediately, but please be prepared to provide a credit card number to hold while we are waiting for the return of your product. All exchanged products not returned within 30 days will be charged to the card at the price of the parts as listed on our Replacement Parts Order Form. Upon receipt of returns of unopened product, we will re-credit your account for the price of the product. We do not re-credit shipping charges. Please include your contact phone number and email address with the return, and we will contact you to let you know that we have re-credited the price of the product. Refunds Please see the Return Policy if you would like to return your product. Upon receipt of your returned product, we will re-credit your account for the price of the product. We do not re-credit shipping charges. Please include your contact phone number and email address with the return, and we will contact you to let you know that we have re-credited the price of the product.

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