Lugus opened this issue on Sep 27, 2002 ยท 8 posts
Lugus posted Fri, 27 September 2002 at 1:05 AM
Howdy folks, I downloaded and installed the CS2.1 patch a few weeks ago and wasn't sure it installed properly. I sent the enclosed e-mail to eovia tech support twice and they never got back to me. Can anybody help please? By the way, is eovia tech support this unresponsive, or are they just really busy or something? Thanks for your support. ***START OF E-MAIL Hi, I just downloaded the CS2 to CS2.1 patch and applied it. The patch completed with a dialog box indicating it was successful (I don't remember the exact wording). When I started CS2, the version number in the lower right corner of the splash screen still indicated the original version and build number, 2.0.b21. The "About Carrara" drop down from the eovia logo in the upper left corner of the desktop indicates the same. I applied the patch a second time, and this time the patch didn't proceed with any disk activity or progress indicators during the process, but quickly displayed the final dialog box indicating success. I assume the patch saw that it was already applied, jumped to the end of its process, and displayed the success dialog box. Is there any way the program itself will indicate whether the patch was successfully applied? The way things are now, I'm not sure it has, given the contradictory facts. Thanks, ***END OF E-MAIL